Housing Access Support Worker

The Housing Access Support Worker will manage a caseload of homelessness and at risk of homelessness clients to meet the individuals’ identified needs and goals.

MASP is a not-for-profit organisation located in Mildura, Victoria and is seeking a full-time ongoing position. 

The Housing Access Support Worker will manage a caseload of homelessness and at risk of homelessness clients to meet the individuals’ identified needs and goals.

They will also develop local networks and partnerships within the sector to ensure appropriate supports and referrals are put in place to achieve positive outcomes for individuals and families with our community

Expected commencing salary of $73,731.61 (Unqualified) or $82,415.00 (Qualified) per annum plus statutory superannuation. Because MASP is a non-profit organisation, you also have the option to maximise your income through salary packaging.

Candidates applying via Seek are strongly encouraged to visit our Careers Portal (www.masp.org.au/careers) to view a copy of the Position Description.

This role can involve emotionally demanding situations and exposure to psychological hazards, including client distress, trauma disclosures, and urgent responses. MASP prioritises staff wellbeing by providing supervision, debriefing, reflective practice, safety measures, and access to wellbeing resources. We encourage open communication—raise any concerns with your supervisor, management, or the OHS Committee as soon as possible.

Essential role-specific skills, knowledge and experience

1. Possession of the mandatory qualification (or willingness to study towards the mandatory qualification).
2. Ability to deliver effective client-centred case management practices.
3. Demonstrated experience working with young people, single adults and/or families experiencing homelessness or at risk of homelessness. 
4. Ability to engage clients with complex needs and from diverse backgrounds.
5. Ability to liaise with and make referrals to other government and non-government agencies and services.
6. Effective organisation and time management skills.
7. Well-developed written and verbal communication skills.

** Applications that do not address the Key Selection Criteria in the position description may not be considered.

To find out more about this opportunity, please contact Trevor Gibbs, Manger Homelessness Support, on 0499 111 741.

Apply via our online portal (www.masp.org.au/careers), making sure you include:

• Resume
• Cover Letter including responses to the Key Selection Criteria in the Position Description (2 to 3 pages in total)

Applications must be received by 9am on Monday 7 September 2026.

All applicants must have the right to work in Australia and will need to provide an NDIS Worker Screening Clearance, Police Check and Working with Children Check prior to commencing employment. Some applicants may be subject to additional requirements.

MASP is a Child Safe Organisation in Victoria and NSW. We are committed to meeting the highest child safety standards set by both states, and ensuring children in the Mallee region receive the best possible care and protection.

Why MASP?

• Our employees have access to 14 paid personal/carer's leave days per year, 6 weeks paid parental leave (on top of government entitlements), and an innovative EAP service from Sonder, among many other benefits.
• We deliver a range of services to children, youth, families, and people with a disability.
• We focus on outcomes for our clients and seek therapeutic models of care and a trauma-informed approach.
• We're inclusive of all genders, sexualities, ethnicities, abilities, backgrounds and religions.
• We seek to be the benchmark organisation by which others model themselves.

Further details available at www.masp.org.au