Senior UX Designer

🇦🇺 Heads up! This role is based in-person at our office in sunny Brisbane, Australia. 🇦🇺

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🌎 About Askable

Hey, we’re Askable - the world’s most loved user research platform. Loved by whom you ask? Woolies, Qantas, Canva, BUPA, CommBank, NAB, Telstra, BBC, Mastercard and hundreds more. Not bad right? 

Askable began in 2017 as an idea scribbled on a sticky note, born out of frustration with the clunky, outdated research processes we’d experienced firsthand. So, we set out to build a new way—one that makes quality research accessible to everyone, from Fortune 500s to startups hungry for insights.

By providing seamless access to high-quality participants and Certified Askable Researchers, we enable teams to scale research on demand, deliver insights faster, and, ultimately, build things that matter.

Now with offices in Brisbane, London, and Chicago, we’re growing the team to bring Askable’s research power to researchers everywhere, so they can make smarter, user-driven decisions.

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🦄 Our culture

Our culture drives everything we do. We live it, breathe it, and work every day to make Askable a place where people can thrive.

We believe work should be fulfilling, exciting, and meaningful. 

Here, you’re not just part of a team. You’re part of a community that cares about what they’re building and how they’re building it.

In fact, we take culture so seriously that we wrote a book on it. Our Culture Book guides what we stand for, how we work, and the values that unite us—because nothing beats winning with a team you genuinely love working with.

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💡 About the role

We’re looking for a Senior UX Designer who thrives on solving real user problems through thoughtful, end-to-end design. This isn’t a role where you’ll just make things look good—though you do care deeply about craft and the little details. It’s a role for someone who wants to dig into research, uncover what really matters, and design experiences that are intuitive, efficient, and grounded in user needs.

At Askable, our users are researchers and designers. So not only do you get to design for a passionate community—you get to learn from them constantly. We use our own platform to run research, gather feedback, and iterate fast. Your work will directly shape how others do research too, creating a nice little feedback loop of impact.

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🛠 What you’ll do

• Discovery and defining problems through user interviews, testing, and data
• Designing intuitive, user-centred experiences across web and mobile
• Map journeys, sketch flows, prototype ideas, and see them evolve into polished solutions
• Collaborate closely with product and engineering to define and deliver features
• Sweat the details—ensure your designs are not just usable, but refined and intentional
• Advocate for the user and bring research insights into product strategy
• Help evolve our design system with consistency and scalability in mind
• Ship real things, with your squad, all the way to release and iteration

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🦉 Skills and experience you’ll bring

To hit the ground running in this role you’ll need at least 5 years experience working as a product designer, ideally in a SaaS or tech environment with:

• A portfolio with case studies that show your thinking, not just outcomes
• Experience planning and conducting user research and usability testing
• Strong capability in interaction design, systems thinking, and information architecture
• An eye for detail—you take pride in the craft and polish of your work

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🚀 The mindset you’ll need

• Winning with your team: You’ll be proud of the individual work you do, but find winning as team ultimately more fulfilling. This includes having the emotional maturity to give and receive constructive feedback to better the team as a whole.
• Independence and curiosity: You won’t find cabinets full of step by step instructions at Askable. You’ll need to think on your feet, manage your own workflow, problem-solve roadblocks, proactively ask questions, and take responsibility for the goals you set
• Quality-driven: You care about the work and take the time to get it right
• Outcome-focused: You balance doing things well with doing what’s most impactful
• Adaptable: You’re comfortable with ambiguity and can move from messy to meaningful

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🙌 Perks and benefits

Your excitement about the role itself is what matters most to us. Perks are just the icing on the cake—but let us share a few to whet your appetite. 🍰

• Competitive salary
• Askable Days: a bonus paid day off every month (giving you a total of 7 weeks annual leave! 🥳)
• A half-decent, mostly healthy, and always delicious lunch, every day
• Free public transport to get you to and from the office
• And more! We'll be happy to chat about all our other perks during the interview process.

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☝️ Before you go...

Research shows many people (especially women and minority groups) hesitate to apply unless they meet every single requirement. At Askable, we’re committed to building diverse teams with unique perspectives. If you’re excited about this role but your experience doesn’t align perfectly, we’d still love to hear from you.