Powered by pgvector · cosine kNN
D Care Partners
About the role This is a hands-on role requiring someone who is confident managing staff rosters, using ShiftCare, communicating regularly over the phone with staff and clients, completing participant documentation, a…
Your match
See how you fit
Scored against this job in seconds
Your account
Sign in to apply
Your profile and your match for this job appear right here.
sign in above to apply · via Seek
About the role
About the role
This is a hands-on role requiring someone who is confident managing staff rosters, using ShiftCare, communicating regularly over the phone with staff and clients, completing participant documentation, and assisting with new client intake and onboarding.
Key responsibilities
Prepare, maintain and update staff rosters using ShiftCare
Allocate appropriately skilled support workers based on participant needs, preferences and staff availability
Manage staff availability, leave, shift cancellations and last-minute roster changes
Contact staff by phone to fill vacant and urgent shifts
Ensure participant shifts are adequately covered and minimise unfilled shifts
Monitor staff clock-in/clock-out, attendance and punctuality
Maintain accurate staff and participant information within ShiftCare
Review staff progress notes and follow up where documentation has not been completed
Communicate roster changes promptly with staff, participants and management
Escalate staffing shortages, repeated cancellations and attendance concerns to management
About you
Previous experience using ShiftCare is highly desirable
Previous rostering or scheduling experience within disability, aged care, healthcare or community services
Experience preparing NDIS Service Agreements and Consent Forms
Experience with client intake and participant onboarding
Understanding of NDIS participant documentation and service delivery
Confidence speaking with clients, families, support workers and other stakeholders over the phone
Strong computer and administrative skills
Excellent written and verbal communication
Strong attention to detail and record-keeping skills
Ability to manage multiple priorities and work under pressure
sign in above to apply · via Seek
D Care Partners
About the role This is a hands-on role requiring someone who is confident managing staff rosters, using ShiftCare, communicating regularly over the phone with staff and clients, completing participant documentation, a…
Evida Living
About the role An organised and proactive Rostering/Administration Officer to join the operations team. You'll be the backbone of day-to-day service delivery — building and maintaining support worker rosters, coordina…
Hiring4Health
About the Organisation This organisation provides personalised home care services built on compassion, experience, and clinical leadership. With decades of experience across the healthcare sector, it is trusted by cli…
Montessori Care
Rostering Coordinator / Rostering Lead Employment Type: Permanent Full Time – Part Time & Casual considered for the right candidate Location: Head Office, Summer Hill, NSW, 2130 Positions Available: 2 Montessori Care …
Conscious Care Group
We are a boutique NDIS provider delivering Supported Independent Living (SIL) and Community Access Support (CAS) to participants with a range of mental health needs. We pride ourselves on creating a workplace where st…
Biripi Aboriginal Corporation Medical Centre
Are you looking for the right career and lifestyle move? Do you want a job that will give you the opportunity to make a real difference in the lives of Aboriginal people? Here’s your opportunity to kick a career goal …
Your job hunt, handled
Ask about any role and get a straight answer on your fit. Then stop searching: new matches land in your WhatsApp the moment they’re listed.
Free for jobseekers
