Learning and Development Coordinator

Learning and Development Coordinator - Full time

Pymble, NSW

Ready for your next opportunity? Bring your learning and development, coordination and e-Learning skills to Busways! We’re looking for a proactive and creative Learning & Development Coordinator to support the delivery of training and development programs across the organisation. You’ll have the opportunity to work across learning systems, e-Learning content, training coordination and apprenticeship support while contributing to engaging learning experiences.

What You’ll Be Doing:

In this varied role, you'll:

• Coordinate training sessions and programs, including scheduling, bookings, maintaining the training calendar and managing communications and reminders for compliance training.
• Create and maintain engaging e-Learning content using authoring tools such as Articulate 360, as well as develop training manuals, guides and supporting resources using Canva.
• Upload, create and organise learning content across the LMS and learning SharePoint, including assigning learning plans and managing user access.
• Maintain accurate training and certification records, track attendance and completion, and provide basic LMS troubleshooting support to employees.
• Respond to training requests, process training-related invoices and expenses, and produce basic reports on participation and completion.
• Collect and consolidate participant feedback, support evaluation of training effectiveness, assist the L&D Manager with learning initiatives and liaise with external training providers.

What You’ll Bring:

• A base-level understanding of e-learning design, adult learning theories and digital learning tools, with exposure to platforms such as Articulate Rise, Articulate Storyline or Canva.
• Experience or knowledge of Learning Management Systems (LMS) and an understanding of how learning and training is managed through digital systems.
• Experience using Microsoft Office, with an ability to learn and work with workflows and Power Automate.
• Strong stakeholder engagement, written and verbal communication and relationship-building skills, with a professional approach when working with internal and external stakeholders.
• A proactive, autonomous and organised approach, with strong attention to detail, a willingness to learn and the ability to think creatively and outside the box.
• Must be an Australian Citizen, Permanent Resident or have valid, unrestricted working rights.

What We Offer You:
At Busways, we don’t just transport people - we care about every part of the journey. You’ll be part of a supportive, collaborative team in a modern office environment with great benefits, including: 

• Career growth opportunities
• Flexible work - up to two working from home days + flexible start/finish times
• A supportive team culture with regular lunches and social events
• Employee Referral Program - generous cash bonuses
• Modern offices with communal kitchen, outdoor space, fresh fruit & quality coffee
• Free secure on-site parking
• Free staff shuttle from Central Coast & Blacktown
• Fitness Passport – discounted access to multiple fitness facilities
• Confidential support via Telus Health’s Employee Assistance Program
• Office Lunch Club - quality discounted meals made easy

Who We Are:
For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800+ people, we’re committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually.

How to Apply:
Think this sounds like your perfect fit? Please apply via the Apply button. This ad will expire on 11/09/2026. All applicants will receive an outcome via email. Please include the following in your application:

• A current resume detailing your experience
• An e-learning portfolio showcasing your previous work
• A cover letter telling us who you are and why you’d be a great fit for this role!

Please Note: The successful applicant will be offered an initial 12 month fixed-term contract with the intention of then becoming a permanent employee. This is part of Busways hiring policy for all admin roles. Our rate of conversion to permanent positions is over 90%.

Questions? Contact our Recruitment Team on 02 •••• •800 or ••••@busways.com.au.

Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.

No agency applications, please.