Administration Officer

Looking for a role to build on your existing administration skills? Based in Emerald, this 12-month backfill puts you at the heart of the Central Highlands Mental Health Service, where you’ll lead the administration function and keep the day-to-day operation moving.
You’ll also be the go-to person for enquiries, troubleshooting and training across the team. If you’re organised, confident with systems and enjoy being the person who brings clarity to a busy service, this could be your next move – apply today!

Central Queensland Mental Health Alcohol and Other Drugs Service provides specialist mental health, alcohol and substance-related care across Rockhampton, Capricorn Coast, Gladstone, Central Highlands and Banana, with services available throughout each region. Rockhampton is the principal service centre, housing the administration of the Mental Health Act 2016 and acute adult inpatient facilities. The service also provides Adult Step-Up Step-Down care in Gladstone and an Adult Community Care Unit in Rockhampton, creating a network of support across hospital, community and recovery-focused settings.

• Lead the administration function within the Central Highlands Mental Health Service, coordinating staff coverage, recruitment, training, performance and development.
• Drive quality improvement by analysing service data, identifying opportunities and documenting improvements to strengthen service delivery.
• Own information management support, providing first-level advice, troubleshooting, data entry and retrieval across CIMHA and other Mental Health systems.
• Coordinate high-level confidential administration, including meetings, agendas, minutes, correspondence, HR documentation and reports for the Team Leader and Corporate Office.
• Protect data quality and service standards, supporting routine reporting, monitoring information integrity and contributing to a safe, ethical and compliant workplace.

• Confident using databases, spreadsheets and corporate systems for accurate data entry, retrieval and reporting.
• Strong clerical and secretarial skills, including meeting coordination, correspondence, committee support and managing enquiries.
• Excellent written, verbal and interpersonal skills, with the ability to liaise, negotiate and communicate across all levels of the service.
• Able to deliver formal and informal training, provide practical guidance and troubleshoot issues.
• Understanding of quality HR practices, workplace health and safety, equity, anti-discrimination and ethical conduct.

Total remuneration value of up to $118,172 p.a. is comprised of:

• An hourly rate between $47.41 - $52.23 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

1. Contact ••••@health.qld.gov.au
2. Quote the Job Ad Reference (JAR) CH6H690561

Applications close: Wednesday, 9 September 2026

#Emerald #Central Highlands