Switchboard Operator

We are hiring for Switchboard Operators who are customer focused and will be the first point of contact for our patients, visitors, specialist, and clinical and non-clinical staff. These positions are offered on a max term, full-time basis. 

About the role:

Key Responsibilities:

• Providing administrative support to various department
• Answering questions from patents, visitors, and staff, providing them with accurate and timely information
• Must be available to work a 24/7 rotating roster, which means you must be available for all shifts, day/night, weekends and holidays.

About You:

To be a successful applicant, you need to align with the Ramsay Value’s of ‘People caring for People’, demonstrating the ability to provide outstanding customer service and strong communication skills, as well as strong administrative skills.  The ideal candidate will have:

• Previous experience in a fast-paced switchboard or similar role.
• A strong commitment to providing excellent service with courtesy and respect for everyone you interact with.
• Outstanding interpersonal and verbal communication skills, including excellent enunciation, articulation, and listening skills for effective telephone conversations.
• Values honesty, integrity, and ethics
• Demonstrated proficiency in Microsoft Word, Excel, and Outlook.
• Demonstrated ability to handle issues and resolve conflicts effectively

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.

Additional Information: 

• Must provide or complete a National Police Check conducted within the previous 12 months.
• According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply:

Ready to feel cared for while you care for others? Apply today and join us at Greenslopes Private Hospital. All applications must be lodged online.

Applications close: 8th September 2026

Reference number: JR115110