Capability & Learning Manager

Burwood, NSW, AU, 2134

You’re someone who wants to create outcomes that have a real impact on the people of NSW.

You know that to make a meaningful contribution there needs to be connection and collaboration across the teams. Here’s your opportunity to help our people make a big impact. 

In this role, you'll:

Working as part of the Workforce Capability & Learning team, you will lead the design, development and continuous improvement of innovative learning solutions that build workforce capability and support business performance across Sydney Trains.

This role will see you partner with Learning Delivery Managers, Subject Matter Experts (SMEs), business leaders and key stakeholders to assess capability needs and develop targeted learning solutions that deliver meaningful outcomes. You will have the opportunity to shape both accredited and non-accredited learning programs, ensuring they remain relevant, engaging and aligned with evolving operational requirements.

You will drive learner-centred and human-centred design practices, leveraging technology and contemporary learning methodologies to create impactful capability development programs. Collaborating across the organisation, you will identify opportunities to enhance learning effectiveness, integrate solutions into business-as-usual processes, and support the development of a future-ready workforce in a complex and dynamic operational environment.

This is a fixed-term, part-time opportunity until 28 February 2027, working 16 hours per week, offering flexibility while contributing to strategic capability initiatives across Sydney Trains.

For more information on this position and business unit, view the role description and information pack.

About you

You will bring experience in learning and development, instructional design and facilitation, with the ability to develop and deliver effective learning solutions in a large and complex organisation. You will also have a strong understanding of adult learning principles, workplace training and assessment, and ASQA standards for RTOs.

A Certificate IV in Training and Assessment (TAE40116 or equivalent), or demonstrated equivalent experience in adult learning and capability development, is required.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week. 

Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network. 

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.