Senior Administration Officer (Medical Records)

Step into a 12-month opportunity leading Medical Records at Rockhampton Hospital, where your expertise will help shape how vital health information is managed, protected and used. You’ll lead a team, strengthen systems, drive data quality and compliance, and turn opportunities for improvement into better ways of working across the hospital.
As part of this role, you’ll also be available to participate in the after-hours on-call roster when required, helping ensure the smooth management and coordination of the 24/7 Medical Records service.
We’re seeking a confident leader who can navigate complexity, make sound decisions, manage competing priorities and bring people with them through change. If you’re analytical, tech-savvy, improvement-focused and ready to make an impact, this is your opportunity to lead in the Senior Administration Officer role.

Rockhampton Hospital provides a range of services to Rockhampton region. Our Destination 2030: Great Care for Central Queenslanders strategy will see Rockhampton Hospital developed as a centre for emergency care, medical inpatient and day surgery excellence. This will optimise outreach services to deliver care closer to home in the Rockhampton and rural communities.

• Lead Medical Records operations at Rockhampton Hospital, overseeing records management, workflows, staffing, rosters and day-to-day service delivery.
• Protect data quality and integrity by analysing, validating and auditing health information.
• Drive compliance and best practice, ensuring health records are managed in line with Australian Standards, legislation, policies and quality and safety requirements.
• Develop and support staff, coordinating competency training, performance management, KPIs, professional development and continuous improvement across the Medical Records team.
• Build strong partnerships and improve systems, working with clinical, administrative, IT, coding, revenue and health information teams to improve processes, data accuracy, service quality and operational outcomes.

• Relevant qualifications or experience in Health Information Management, Clinical Documentation, Records Archiving or a Management would be highly desirable.
• Highly proficient with computer-based information systems, with the ability to work independently, use sound judgement and manage competing priorities.
• Experienced in leading staff within complex environments while fostering a positive, equitable, safe and ethical workplace.
• Committed to delivering quality client service, taking initiative and guiding a team to achieve work unit goals efficiently and effectively.

Total remuneration value of up to $118,172 p.a. is comprised of:

• An hourly rate between $47.41 - $52.23 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

1. Contact ••••@health.qld.gov.au
2. Quote the Job Ad Reference (JAR) RK6H689615

Applications close: Wednesday, 19 August 2026

#Rockhampton