Office Administrator

Pica Electrical | Frenchs Forest, Sydney NSW
Administration & Office Support | Full time, permanent

Pica Electrical is looking for an organised, proactive Office Administrator to take ownership of our day-to-day office operations and help our growing electrical business run at its best.

We’re a team of 15 serving Sydney’s Northern Beaches and North Shore across residential and commercial electrical, solar, batteries, EV chargers and our growing builder division. We’re a licensed NSW electrical contractor (Lic. 320751C), Gold Master Electrician and Tesla Certified Installer, with more than 280 client reviews and a lifetime workmanship warranty.

Working directly with the leadership team, you’ll keep the office, systems and customer experience running smoothly. Your responsibilities will include:

• Answering calls and managing client enquiries and emails professionally

• Coordinating electricians, schedules and client communication across multiple job types

• Creating and improving procedures, templates, documentation and Google Drive systems

• Maintaining licences, compliance documents and contractor requirements

• Supporting accurate, timely invoicing and follow-up to help maintain cash flow

• Identifying issues, developing options and recommending practical solutions

We use Tradify and Xero. Experience with either is helpful, but training will be provided.

You’ll bring:

• Around three years’ administration experience; trades, construction or services experience is advantageous

• Strong computer skills and confidence using AI tools and modern software

• A professional, personable phone manner

• Excellent attention to detail across numbers, scheduling and documentation

• A solutions-focused approach and the initiative to act without constant direction

• A genuine interest in building efficient systems and contributing to a growing business

Our approach is simple: Find one problem. Develop three solutions. Make one recommendation. Get it done.

• $34–$43 per hour, depending on experience, plus superannuation

• Full-time, permanent employment based in Frenchs Forest

• Monday to Friday, 8:30 am–4:30 pm

• A clear pathway to Office Manager as the team grows

• Formal performance reviews at six and 12 months

• Autonomy, variety and the opportunity to see your ideas implemented

• A stable, supportive team with meaningful responsibility

If you’re the person who notices what needs improving and takes ownership of getting it done, we’d like to hear from you.