Service Advisor

Service Advisor – Hornsby Toyota

Hornsby Toyota, part of the AMG Group, is looking for an experienced and customer-focused Service Advisor to join our growing Service Department.

We are a family-owned and operated automotive group with a strong reputation for delivering exceptional customer service, investing in our people and providing a great workplace culture.

This could also be a great opportunity for an experienced Mechanic or Automotive Technician looking to progress their career and move into a customer-facing Service Advisor role. If you have strong technical knowledge, enjoy dealing with customers and are ready to take the next step in your career, we would love to hear from you.

As a Service Advisor, you will play a key role in managing the Guest experience from the moment they arrive until their vehicle is returned to them. You will be responsible for building strong customer relationships, providing clear communication and ensuring every Guest receives an exceptional level of service.

The successful applicant will possess:

• Previous experience as a Service Advisor or experienced Mechanic/Automotive Technician looking to progress

• A genuine passion for delivering outstanding customer service

• Strong communication and relationship-building skills

• Excellent time management and organisational skills

• The ability to work effectively in a fast-paced team environment

• Excellent verbal and written communication skills

• A current Australian driver's licence

• Confidence using Microsoft Office and other computer systems

• A professional and positive attitude

• Strong attention to detail and a commitment to customer satisfaction

• Automotive technical knowledge will be highly regarded

What we offer:

• Generous commission structure with excellent earning potential

• Competitive salary package

• World-class facilities and working conditions

• Supportive and friendly team environment

• Ongoing training and development

• Opportunities for career progression within the AMG Group

• The opportunity to work with an award-winning Toyota Dealership

• A workplace that genuinely values its people and invests in their success

If you are an experienced Service Advisor, Mechanic or Automotive Technician looking for the next step in your career, this is a great opportunity to join a successful and growing automotive group.

Join Hornsby Toyota and become part of the AMG Group team.