Retail Bottle Shop Attendant

About Us:

Johnson Cellars is part of HBH Group – a Brisbane-based hospitality group operating a diverse portfolio of exciting venues. From neighbourhood favourites to destination hotspots, we create spaces where people come together to eat, drink, celebrate, and connect.

At Johnson Cellars we’re passionate about delivering exceptional products and memorable experiences to our community. Our bottle shops are positioned as premium, independent retailers, giving us the flexibility to curate exciting ranges and showcase the best of local, craft, and boutique producers.

We offer a friendly and supportive work environment and we’re looking for passionate individuals to join our team.

Role Overview:

As a Retail Assistant Bottle Shop at Johnson Cellars, you’ll be the face of our independent liquor retail business helping customers find the right products while ensuring the responsible service of alcohol.

This casual role is ideal for someone who is friendly, reliable and customer-focused and who enjoys working in a fast-paced retail environment. You’ll be assisting with sales, merchandising, stock handling, and daily operations under the guidance of the Bottle Shop Manager across our Brendale and Boondall stores.

Key Responsibilities:

• Deliver exceptional customer service by greeting customers, providing product recommendations, and creating a welcoming shopping experience.
• Maintain a high level of product knowledge across wine, beer, spirits, RTDs, and pro motional offers.
• Operate the point-of-sale (POS) system accurately, including cash handling and EFTPOS transactions.
• Ensure compliance with Queensland liquor licensing laws, including checking identification and refusing service where required.
• Replenish stock, rotate products, and maintain attractive merchandise displays.
• Receive, unpack, and store stock deliveries safely and efficiently.
• Monitor stock levels and report low-stock or damaged products to management.
• Maintain store cleanliness and presentation, ensuring shelves, fridges, and displays are well organised.
• Assist with promotional activities, product tastings, and seasonal merchandising where required.
• Work collaboratively with team members to achieve sales targets and deliver excellent customer experiences.
• Follow workplace health and safety procedures, including safe manual handling practices.
• Support opening and closing procedures, including store security and end-of-day reconciliation.

Skills & Qualifications Required:

• Current Responsible Service of Alcohol (RSA) certificate.
• Previous retail or hospitality experience preferred but not essential.
• Strong communication and interpersonal skills
• Ability to work efficiently in a fast-paced retail environment.
• Ability to work flexible hours, including evenings, weekends, and public holidays
• Ability to perform physical tasks including lifting cartons, restocking shelves, and st anding for extended periods.
• Basic computer and POS system skills.
• Reliable transportation to and from the workplace.

Desirable:

• Interest or knowledge in wines, beers, and spirits.
• Familiarity with POS systems and basic computer skills.
• Team-oriented with a proactive attitude.

What we offer:

• Competitive salary based on experience
• A fun, supportive, and passionate team environment
• Staff discounts and perks across our hospitality, liquor, and childcare businesses
• Discounted gym membership
• Ongoing training and professional development opportunities
• Employee Assistance Program (EAP)
• Salary sacrifice options·       
• The opportunity to be part of a growing and innovative group of businesses

Pre-Employment Requirements:

Before commencing employment, successful applicants will need to provide:

• Verification of identity
• Right to work documentation
• References
• Consent for us to conduct background checks

If you think this role may be suitable for you, please submit a cover letter outlining your experience along with your resume at your earliest convenience. If you have further questions about the role, please email brock@hbhgroup.info