Clinical Team Leader

About the Company:

Essential Nursing and Disability Services is a diversity-led NDIS care and community services provider committed to excellence in everything we do. Our unique team partners with stakeholders to deliver person-focused caring services across the disability sector, ensuring each participant receives the support they need to thrive. We recognise that every participant has individual needs, aspirations, and preferences. That’s why we take the time to listen, understand, and tailor our services to ensure each person can achieve their full potential and enjoy a fulfilled life at home and within their community.

About the role:

The Clinical Team Leader is responsible for both clinical leadership and operational leadership within an Essential Nursing and Disability Services (ENDS) NDIS residential Supported Independent Living (SIL) house (s) and related community supports. This hybrid role provides day-to-day management of the house (s), leadership and supervision of Support Workers, and ensures safe, clinically competent, person-centered care aligned with participant goals, clinical requirements, and ENDS policies. You’ll work closely with the Service Delivery Lead to maintain compliance, support staff capability, and ensure participants receive consistent, clinically competent care aligned with their goals.

Key Responsibilities:

Clinical Leadership & Governance

• Provide clinical oversight, assessments and escalation of participant health needs
• Ensure safe medication management (MARs, administration, storage, documentation)
• Lead infection control practices and clinical risk management
• Ensure care plans, assessments and clinical documentation are accurate and current

Operational & House Leadership

• Lead daily operations of SIL houses to ensure smooth, safe service delivery
• Support rostering, shift coverage and operational workflows
• Ensure a safe, clean and well-maintained house environment
• Manage stock, PPE, medication supplies and operational readiness

Team Leadership & Supervision

• Provide day-to-day supervision, coaching and mentoring of Support Workers
• Support onboarding and on-the-job competency development
• Address performance issues early and escalate appropriately
• Promote a respectful, accountable and values-driven team culture

Compliance, WHS & Incident Management

• Ensure incidents, hazards and near misses are reported in QUASR within timeframes
• Support investigations and completion of corrective actions
• Maintain compliance with NDIS Practice Standards, WHS and ENDS policies

Stakeholder Engagement

• Communicate effectively with participants, families, guardians, allied health, GPS and pharmacies
• Coordinate clinical and therapy appointments and follow-up actions
• Ensure timely communication of medication changes and clinical updates

About You

You are a confident clinical leader who thrives in a fast-paced, community-based environment. You’re organised, proactive and capable of balancing clinical judgement with operational demands.

You bring:

• Strong clinical decision-making and attention to detail
• Excellent communication and documentation skills
• A practical, calm approach under pressure
• A genuine commitment to person-centred, values-led care

Essential Requirements

• Current AHPRA Registration (Registered Nurse)
• Minimum 5 years of paid RN experience
• Current First Aid & CPR
• National Police Clearance
• NDIS Worker Screening (or ability to obtain)
• Valid WA Driver’s Licence and access to a reliable vehicle (as required)
• Evidence of required vaccinations
• Ability to provide two professional references

Highly Regarded

• Experience in NDIS, disability, SIL or community-based services
• Confidence using systems such as ShiftCare, QUASR, Employment Hero, SharePoint or MS Office
• Experience supervising or leading support teams

What’s on offer?

• Flexible work arrangements
• $100,000 – $105,000K per annum plus super
• Novated lease – saving on tax
• Learning & development opportunities
• Positive and Inclusive work culture