Service Advisor | Mercedes-Benz

About us:

Tynan Motors is one of Australia's largest and most respected Motor Groups and has been established in Australia for over 60 years. We are a multi-franchise dealership and Service Centre representing a growing portfolio of 15 + brands including; Mercedes-Benz, Subaru, Hyundai, Mitsubishi, Suzuki, Chrysler/Jeep/Dodge, Kia, LDV/RAM, MG, Mahindra, Renault, Chery and Geely! We proudly employ over 350 dedicated and professional staff across a vast variety of departments and locations covering the Sutherland Shire and Illawarra Region. The opportunities to join our vast team are endless as our company continues to expand; we are always seeking new and motivated individuals to join our team!

About the Role:

Mercedes-Benz Miranda is currently recruiting for a driven and experienced Service Advisor to join our prestigious Service Department.

This position is Permanent Full-Time - Monday to Friday - 7:30am to 5:30pm.

Responsibilities:

• Providing outstanding customer service by being the point of contact between the customer and the workshop
• Coordinating the customer car pick up, cleaning and delivery time
• Liaising with the customer on estimated completion times, updates and follow up required
• Confidently and accurately communicating to the customer around their vehicle
• Preparing invoices and closing allocated repair orders in a timely manner

About you:

• A passion for exceptional customer service
• Previous experience as an automotive service advisor; ideally within a prestigious Automotive Brand
• Experience with ERA Net/ Power - highly regarded but not essential
• Excellent written and verbal communication skills
• A reliable, punctual and hardworking disposition
• Sound organisational skills and time management

Why Tynan Motors Mercedes-Benz?

• Paid Birthday Leave! Have your birthday day off paid!
• Loyalty Leave - we reward loyalty with additional paid days off!
• Join our state of the art modern facility in Miranda
• Opportunity to work with a large Family run dealership who has a large community involvement
• Attractive salary package and commission structure
• Monday to Friday position
• A supportive and friendly service environment

If you are ready for the next step in your career and believe you have the right skills, experience and attitude for this role, then APPLY NOW.

Please note: Due to the high volume of applications we receive; only shortlisted candidates will be contacted. Thank you.