ICT Applications Administrator

Continuing Full-Time Appointment 
Professional Employee Level 7/8
Annual salary $96,559 – $122,491 pa + 17% superannuation and 6 weeks annual leave 
Casuarina Campus | Larrakia Country

Manage and optimise enterprise applications, drive secure reliable systems, seamless integrations and continuous digital improvement.

About the Position
As an ICT Applications Administrator, you will manage, support and optimise the University’s enterprise SaaS and business applications, ensuring platforms remain secure, reliable and aligned with organisational needs. You will oversee application configuration, upgrades, testing, integrations, user access and lifecycle management, while working with stakeholders to translate business requirements into effective system solutions.

You will also troubleshoot technical issues, optimise workflows and automation, develop reporting and documentation, manage vendor relationships, and contribute to digital transformation projects, governance and continuous improvement initiatives. At Level 8, you will provide senior technical expertise, lead application improvement initiatives, mentor team members and contribute to complex technology and business transformation projects.

About You
To be successful, you will require:

• Demonstrated experience administering, configuring and supporting enterprise SaaS and business applications in medium to large organisations. 
• Experience managing application lifecycles, including implementation, upgrades, testing, releases and ongoing optimisation. 
• Proven ability to configure workflows, automation, forms and user access controls to meet business requirements. 
• Sound knowledge of IT Service Management (ITSM), including incident, request, problem, change and knowledge management. 
• Experience supporting integrated systems and troubleshooting APIs, authentication and data integration issues. 
• Strong analytical, diagnostic and problem-solving skills, with the ability to resolve complex technical issues. 
• Experience preparing technical documentation, procedures, knowledge articles and operational resources. 
• Strong organisational skills, with the ability to manage competing priorities while maintaining service quality. 
• Excellent customer service and stakeholder engagement skills, with the ability to build effective working relationships.
• Commitment to the University’s values.

Additional Criteria at Level 8

• Demonstrated experience acting as a senior application specialist or subject matter expert for critical enterprise systems. 
• Proven ability to lead application improvement initiatives and deliver measurable operational outcomes. 
• Experience managing vendor relationships, support agreements, licensing arrangements, and service review processes. 
• Ability to provide technical guidance and mentoring to team members and contribute to capability development within the broader ICT function. 
• Demonstrated experience contributing to project delivery, business transformation initiatives, and enterprise technology implementations. 
• Strong understanding of governance, security, privacy, and compliance requirements applicable to enterprise application environments.

Remuneration 
Appointment to this role will be at Professional Level 7/8. The base salary will be in the range of $96,559 - $122,491 per annum. The total remuneration package will be in the range of $112,974 - $143,314 per annum, including 17% superannuation.

First Nations Priority Recruitment Measures 
While this vacancy is open to all applicants. First Nations applicants are strongly encouraged to apply & will be granted priority consideration for this vacancy, in accordance with s57 of the Anti-Discrimination Act 1992 (NT) 1992. More information on First Nations Priority Recruitment at CDU and how to apply, available here. 
 
Access Full Position Description
To view the full position description, please click the Apply link which will direct you to our CDU job site, then select Job Attachments.

What’s in it for you?

• An employer who values your contribution to building a bigger, better and stronger University
• Work with a University committed to changing people’s lives for the better through training, education, and research
• Opportunities for professional development, paid study and career progression
• An enviable lifestyle in the spectacular Northern Territory
• 17% superannuation 
• Up to six weeks of paid annual leave
• Up to 26 weeks of paid parental leave (primary care giver), in addition to government payments (eligibility criteria apply)
• Recognition of prior service with another Australian university / NT Government for Long Service Leave (recognition applied to qualifying period only)
• Ability to negotiate transfer of leave entitlements under the Public Employment (Mobility) Act 1989
• Free on-campus parking in designated areas 
• Employee Assistance Program
• Salary Packaging opportunities
• Access to over 5,000 courses via LinkedIn learning corporate membership

How to Apply
All applications must be received online via the ‘apply’ button and should include your resume and a cover letter outlining your interest in the role and relevant skills and experience.

For a confidential discussion about the position please contact Wayne Smith on 0889466*** or email  ***********@cdu.edu.au    

Do you need support? 
CDU endeavours to establish and maintain effective systems and processes that support a flexible and inclusive workplace culture. 
Adjustments can be made to support you throughout the application and selection process, as well as during employment, in line with the University’s Workplace Adjustment Policy and Procedure. 
 
For confidential discussions, reasonable adjustment requests, or further information on workplace inclusion and policies, please contact People Services on 08 8946 62***or **************@cdu.edu.au.

Diversity and Inclusion
At CDU, we actively celebrate our diversity and believe that our differences will make CDU the most connected University in Australia. We are committed to maintaining a culture where every member of our University community feels respected, safe, encouraged to speak up and supported in achieving their professional goals, and that they truly belong.
 
Applications from First Nations people, women at all levels, culturally and racially marginalised people, people with disability, neurotypical and neurodiverse people, LGBTQIA+ people, people with family and caring responsibilities and people at all stages of their careers are welcomed.
 
Work Health and Safety
CDU is committed to providing a physical and psychological safe working environment.  Confidential support can also be provided to employees who may be experiencing domestic, family or sexual violence outside the workplace. 
 
Charles Darwin University is guided by our core values of Courage, Kindness, Openness, Innovation, and Leadership, which shape our daily actions and decisions. CDU is committed to being a safe and inclusive organisation for everyone.

As part of the Charles Darwin University’s commitment to providing a safe, respectful and rewarding workplace, and to meeting our legal obligations, we ask candidates to declare whether they have ever been investigated for an allegation of Gender Based Violence or found to have engaged in conduct that constitutes Gender Based Violence, in any previous employment or through any legal process.

This information assists us to comply with the National Higher Education Code to Prevent and Respond to Gender Based Violence and will be considered when assessing a candidate’s suitability for employment, to help ensure the safety of our University community.

You make CDU. And we want you to be exactly who you are.  

Applications Close: Friday 28th of August 2026.