Case Manager - Family Support

Youth Empowered Towards Independence (YETI) is a not-for-profit youth service based in Cairns Far North Queensland. YETI provides drug and alcohol treatment, adolescent-focused family support and practical assistance to young people who might be struggling to make positive connections with family, school, jobs and the community. YETI has 65 staff and is a friendly workplace that embraces cultural and gender diversity and equality.

YETI is seeking expressions of interest for a full time Case Managers experienced in Family Support. 

As a Case Manager, you will be part of a team that provides therapeutic case management, crisis intervention and outreach support to vulnerable young people and families with diverse and complex needs, significant trauma backgrounds and often, high risk-taking behaviours. 

Selection Criteria

• Demonstrated skills and experience providing assessment, case management, crisis intervention and outreach supports to vulnerable and disadvantaged young people, utilising a range of activity based and therapeutic interventions. 

• An understanding of best practice standards, harm minimisation and empowerment philosophies, and the ability to analyse complex problems and provide interventions that maximize a young person’s strengths, capabilities, and integrity in an empathetic and non-judgmental manner.

• Highly developed de-escalation and co-regulation skills and experience in effectively managing young people with challenging behaviours.

• Experienced in using the Microsoft suite of products, internet platforms and client information databases, namely SRS/Infoxchange.

• Demonstrated knowledge and understanding of Aboriginal and Torres Strait Islander societies and culture, and an understanding of the diverse circumstances and issues affecting Aboriginal and Torres Strait Islander peoples. 

Requirements

• Tertiary and/or vocational qualification/s in a relevant discipline, and at least 2 years experience as a Family Support Worker. 

• Eligibility for a Working with Children Check (Blue Card) or exemption based on professional qualifications and registration. 

• A current unrestricted Qld driver’s licence.  

Aboriginal and Torres Strait Islander candidates are highly encouraged to apply.

We reserve the right to interview and close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.