QSR Store Manager

Lead a high-performing team and make a real impact

Are you a passionate and driven leader who loves great food, cares about people, and enjoys creating a positive workplace?

We’re looking for an experienced Store Manager to lead a busy quick service restaurant in the Tamworth area. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys motivating others, and is committed to delivering exceptional customer experiences.

If you’re ready to take ownership of a busy operation, develop a strong team and build a workplace you’re proud of, we’d love to hear from you.

WHAT YOU’LL DO

As Store Manager, you’ll be responsible for the day-to-day operation of the restaurant while creating a positive, energetic and high-performing team culture.

Leadership & Team Development

• Lead, coach and motivate a diverse team to deliver outstanding service and consistent food quality.
• Support training and development to build team capability and confidence.
• Create a positive team culture built around collaboration, accountability and respect.
• Lead by example and provide ongoing support and feedback to team members.

Operational Excellence

• Oversee all aspects of restaurant operations, including food preparation, service, cleanliness and compliance.
• Manage stock levels, ordering and wastage to support smooth operations and cost control.
• Maintain high standards of food safety and workplace health and safety.
• Ensure operational procedures and company standards are consistently followed.

Customer Experience

• Ensure every customer receives friendly, efficient and high-quality service.
• Handle customer feedback and resolve issues confidently and professionally.
• Lead the team in creating a welcoming and positive customer experience.

Administration & Performance

• Manage rosters, labour costs and shift planning.
• Monitor store performance and implement initiatives to achieve sales and operational targets.
• Identify opportunities to improve efficiency, profitability and customer satisfaction.
• Work collaboratively with franchise and support teams to achieve business objectives.

You’ll have the opportunity to lead from the front, build strong relationships and develop a team culture that delivers great results.

A GREAT PLACE TO WORK

We believe great businesses are built by great people. As a Store Manager, you’ll be supported by an experienced team and provided with opportunities to develop your leadership skills and progress your career.

You can expect:

• Supportive leadership and a collaborative team environment.
• Ongoing training and development opportunities.
• Flexible rostering.
• Employee benefits and rewards.
• Opportunities for career progression.

WHAT WE’RE LOOKING FOR

Required Experience, Skills & Attributes

• Previous leadership or management experience in hospitality, retail or quick service restaurants.
• A friendly, positive and motivational leadership style.
• Strong work ethic and a commitment to achieving great results.
• Ability to multitask and remain organised in a fast-paced environment.
• Excellent communication and customer service skills.
• Reliable, organised and self-motivated.
• Strong problem-solving and decision-making skills.
• Availability to work flexible hours, including weekends.

JOIN THE TEAM

If you’re an experienced hospitality leader who enjoys developing people, delivering excellent customer experiences and taking ownership of a busy operation, we’d love to hear from you.

Apply now and take the next step in your hospitality leadership career.

Job Type: Full-time

Pay: $65,000.00 – $75,000.00 per year

Benefits:

• Employee discount

Work Authorisation:

• Australia (Preferred)

Work Location: In person