Store Manager

Cash Converters is Australia's largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

We're looking for a motivated and customer-focused Store Manager to join our team at our Woden Store in a Full-time capacity. If you enjoy connecting with people, delivering exceptional service, contributing to a supportive team culture, and making a positive impact every day, then we'd love to have you on board.

• Responsibility - We are clear, honest, and authentic.
• Perseverance - We show up with grit and determination.
• Equity - Everyday people helping everyday people.
• Potential - We innovate and we grow.
• Community - We do extraordinary things when we do it together.

• Lead a retail Store: Inspire and develop your team to deliver personalised, premium customer experiences that exceed expectations.
• Drive store performance: Achieve sales targets, maximise profitability and identify opportunities to grow business results.
• Champion excellence in every detail: Ensure the highest standards of presentation, merchandising and customer service are consistently maintained.
• Build strong stakeholder relationships: Collaborate effectively with internal and external partners to support store success and enhance the customer experience.
• Ensure operational excellence: Uphold all legal, compliance and risk management requirements while maintaining exceptional retail standards; and
• Create a positive and safe environment: Foster a culture where team members and customers feel valued, supported and welcomed.

• Proven leadership experience, ideally within customer-focused retail environments.
• Passionate about developing high-performing teams, with the ability to coach, mentor and inspire others to achieve their best.
• Results-driven, with demonstrated success achieving KPIs, driving sales growth and delivering strong business outcomes.
• Committed to exceptional customer experiences, with a genuine understanding of personalised service and retail standards.
• A champion of our Values, leading by example and fostering a positive, inclusive and high-performing culture.

• Be rewarded with a competitive salary, plus ongoing store and team bonuses.
• Monday to Sunday Trading.
• Flexible rostering options designed to support work-life balance.
• Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
• Training Provided with real career development opportunities.
• Paid Parental Leave: Access up to 14 weeks at full pay, or 28 weeks at half pay.
• Enjoy a range of employee benefits, including novated vehicle leasing and exclusive health insurance discounts.
• Be part of a friendly, down-to-earth team that supports and celebrates each other's success.
• 30% Instore Discount.

We will start shortlisting for this position right away!

So, keep your phone nearby! You could be hearing from us soon.

Founded in 1984 in Victoria Park, WA, Cash Converters has proudly grown from a humble homegrown Australian business into a leading name in the retail, pawnbroking, and personal finance industry. Over the past four decades, we've expanded our reach, celebrated 40 years of success and become an ASX-listed international company operating in 15 countries.

Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.