Business Analyst

WHO IS BUZZ?
Buzz is a global product design company that creates signature moments for travel. For two decades, we’ve partnered with world-leading airlines, hotels, cruise and rail brands to reimagine travel with innovative product experiences. Our creations become iconic collaborations and keepsakes that span luxury amenity, skincare, textiles and sleepwear, tabletop and service ware, tech, audio and children’s products. By bringing extraordinary brands together, we create carefully considered partnerships that become meaningful collaborations for all.
WHAT IS THE ROLE
This is a 12 month fixed term contract opportunity to play a critical role in Buzz supporting the achievement of it's company KPI's to scale process and systems. You will be responsible for hitting the ground running in documenting current-state processes across Sales, Purchasing, Customer Service, Production, Logistics and Finance.
You will be responsible for:
Discovering and documenting current-state processes to a standard that could support a system improvements and efficiency identificationRunning stakeholder workshops and structure the outputValidating documentation against practice, not just interviewsMaintaining documentationSurface governance and policy gaps
WHAT ARE WE LOOKING FOR?
Strong Process/business analysis background, comfortable working directly with, and engaging stakeholders at all levelsExtensive experience with process documentation as guides, process maps, and flow charts (descriptive and visual), preferably using screen-recording/process capture tools such as Scribe.Experience creating business and technical specificationsProcess analyst experience with ERP, CRM, and middleware systemsProficient with AI tools for analysis and documentation draftingQuick to pick up unfamiliar systemsComfortable testing what's written against what's actually done
Advantageous if you have the following:
Confluence, Jira and SharePointScreen-recording/process-capture tools (e.g. Scribe)FMCG, wholesale or consumer products background
BUZZ CULTURE
At Buzz, we pride ourselves on doing things in ways that inspire discovery. Our fast-paced, vibrant culture can be experienced the moment you step foot into our office and realise you are in our Buzz Café, with drinks and endless coffee and daily breakfast and lunch for everyone’s enjoyment.
Our employees are creative and passionate beings. They push boundaries, thrive out of comfort zones, love a challenge and tackle them head on. Our collaborative teams deliver amazing results by trusting in one another’s expertise. The way we innovate and add a Buzz twist to everything we do is what we hope will inspire you.
We have generous employee benefits too, extra two weeks a year WFA, from rewards to paid parental and birthday leave. We might be biased, but we think Buzz is leading the way as a great employer. Our culture is truly values-driven, which is what we believe makes Buzz a uniquely wild and welcoming place to work.
If the above sounds like you, we would love to hear from you! So please apply NOW!!
Whilst we'd love to respond to everyone personally, this is unfortunately not possible. If you haven't heard back from us within 4 weeks of submitting your application, we thank you for taking the time to express your interest, however, you were not short-listed on this occasion.Industry