AI & Automation Engineer

About Scope

Looking for work with real purpose?

Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive.

As the national industry leader, we support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, therapy and employment services in over 420 service locations across Victoria and NSW.

We are currently undertaking a significant transformation program across our organisation and this includes leveraging and embedding modern technologies and innovation.

This has created an opportunity for two AI & Automation Engineers to join us on our journey! You will have deployed AI & Automation solutions across varied use cases and looking to bring your technical skills to an environment where you can make a difference.

About Your Role

These newly created roles will report to the Senior Manager, AI & Automation within our Transformation office.

The Al & Automation Engineer/s is responsible for designing, developing, and maintaining intelligent automation and Al-enabled solutions that improve operational efficiency, service quality, and decision making across Scope.

The role partners with business stakeholders to identify opportunities for automation and Al, translate them into scalable solutions, and ensure their safe, ethical, and effective deployment in line with Scope's mission to support people with disability

You will play a key role in advancing Scope's Al & Automation strategy by:

• Driving the implementation of automation and Al solutions across business and service delivery functions.
• Enhancing workforce capacity by reducing manual, repetitive tasks and enabling staff to focus on high-value, client-centred work.
• Ensuring solutions are compliant with regulatory, privacy, accessibility, and ethical standards relevant to disability services
• Supporting the ongoing performance, monitoring, and continuous improvement of deployed automations and Al systems.

Your Key Focus

As a direct report to the Senior Manager, AI & Automation.

Some of your responsibilities will include:

Solution Development

• Design automation workflows using the power platform, UiPath and similar technologies.
• Develop Al agents and applications using Copilot Studio, Al Foundry and related platforms.
• Prototype, test and validate Al concepts before deployment.
• Support integration with enterprise systems, APIs and data services.
• Document and knowledge share all developed Al and automations.

Stakeholder Engagement

• Work with business stakeholders to identify automation and Al opportunities.
• Work with the enterprise architect to translate business requirements into technology solutions that adhere to Scope's architectural principles and are cohesive with the desired technical architecture.
• Collaborate with 'CT, Business Intelligence and other digital teams.

Governance & Quality

• Apply quality assurance processes to Al and automation solutions.
• Ensure adherence to governance, compliance and accessibility standards

Project & Change Support

• Support project planning, design documentation and benefits tracking.
• Identify risks, issues and barriers associated with implementation.
• Assist with change requests, enhancements and bug resolution activities.
• Ensure client quality, safeguarding and human-centred design are central to the design, development and deployment of AI and automation solutions.

Your Technical Capabilities

• Build and maintain automations using Power Platform and UiPath technologies.
• Develop Al applications using Copilot Studio, Azure Al Foundry and related services.
• Apply knowledge of machine learning, NLP, Generative Al and Retrieval Augmented Generation (RAG).
• Develop solutions using Python, JavaScript and NET technologies.
• Work with Azure cloud services, authentication, deployment and monitoring tools.
• Integrate solutions through APIs, SDKs and enterprise systems.
• Work with structured data and Azure Data Services
• Managing competing priorities, budgets, vendors and organisational resources

Scope as an Employer

At Scope, we ‘Celebrate our people’ by rewarding you with access to an exclusive benefits platform.  You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It’s one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

View our stance on inclusion, diversity and human rights by visiting our careers page.

Benefits:

• Meaningful work that creates positive impact for people with disability
• Flexible working arrangements, with a minimum of three days per week at a Scope location
• Collaborative and supportive team environment
• Opportunities to influence organisation-wide transformation initiatives
• Salary packaging benefits of up to $15,900 per year
• Free onsite and accessible parking
• Hawthorn office is nearby public transport

Scope (Aust) is a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.

No Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose!

If at any time you require us to adjust our recruitment process to meet your individual needs please email *******@scopeaust.org.au

Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.