Office Administrator

Elite Pest Control is looking for a reliable and organised administration person to join our office team in Wangara.

We need someone who is confident using a computer, communicates well and can manage their daily workload without needing to be constantly reminded.

The role will include:

• Answering phone calls and responding to customer enquiries

• Managing emails and communicating professionally with customers, builders, commercial clients and technicians

• Booking and scheduling jobs for our pest control technicians

• Preparing quotes for builders, commercial clients and the general public

• Completing compliance certificates and other job-related documentation

• Filing and keeping customer and job records organised

• Entering job information and completing general administration duties

• Following up payment for completed work

• Assisting with accounts and checking that customer payments have been received

• Communicating with customers and technicians throughout the day

The Successful Applicant must be

• Organised, reliable and willing to learn

• Have good computer, email and data-entry skills

• Have a polite and confident phone manner

• Be able to communicate clearly with customers, builders and staff

• Show initiative and complete daily tasks without needing constant direction

• Be comfortable following up outstanding accounts and collecting payments

• Have a positive attitude and work well as part of a team

• Be able to manage several tasks at once without becoming overwhelmed

• Have good attention to detail, particularly when preparing quotes and certificates

• Must have own reliable transport

Previous administration, scheduling, quoting or accounts experience would be highly regarded. Experience within pest control, trades, building or another service-based business would also be an advantage. However, we are willing to train the right person who is a quick learner.

We are a busy office, so we need someone who is switched on, dependable and genuinely wants to be part of the team.

To apply, please send through your résumé and a short introduction explaining why you would suit this role.

****@elitepestcontrol.net.au