Senior Business Analyst

About the roleThe Senior Business Analyst will be part of a dedicated multi-disciplinary team responsible for delivering product improvements across our core business systems, including support for products that have been built on our Salesforce platform.
This is an opportunity to work within complex business processes supporting major election events, in an environment governed by legislative and regulatory requirements. You will lead complex analysis across a systems landscape with multiple interfaces, dependencies and downstream impacts.
Strong communication, collaboration and analytical skills are essential, as you will engage with key stakeholders and suppliers to deliver product improvements. We are looking for a fast learner with a curious and proactive mindset, willing to drive progress and delivery.
There are two (2) Temporary full-time positions up to 30 June 2027.
Key knowledge, experience and essential requirements
As the successful candidate, you will have:
Proven track record of successfully delivering complex requirements with a focus on meeting deadlines and achieving objectivesSolid understanding of system integrations and external interfacesDemonstrated experience in Agile and hybrid Agile/Waterfall environments, writing user stories, acceptance criteria, process documentation, as well as functional and non-functional requirementsPrior experience supporting products that have been built on the Salesforce platform.Experience producing high quality documentation of systems and process, with meticulous attention to detailExperience managing the product backlog, ensuring it accurately reflects business requests and prioritiesDemonstrated ability to articulate business problems, proposed solutions, and identify associated risks, through credible verbal and written communication to inform senior management decision makingExceptional interpersonal skills to collaborate, influence and partner effectively with key business and technical stakeholders across the organisationExperience delivering under pressure, against challenging immovable election deadlinesRelevant tertiary qualifications and/or equivalent relevant professional experiencePolitically neutral with no affiliation to political parties or lobbyists/campaigners.Satisfactory criminal Record check result.
About the NSW Electoral Commission
The New South Wales Electoral Commission delivers trusted and independent systems, processes, oversight and engagement that support democracy in New South Wales. Our vision is to maintain confidence in the integrity of the democratic process and make it easy for people to understand and participate.
Our work includes:Running and regulating electionsCommunicating and engaging with current and future voters, key NSW community stakeholders and NSW election participants; andInvestigating possible offences and enforcing electoral and lobbying laws such as the Electoral Act 2017 and the Electoral Funding Act 2018.
What we offer
Opportunity to work on large scale events and assist your local communityCareer development opportunities through study and face to face trainingAccess to self-paced training via LinkedIn LearningEmployee Assistance Program for wellbeing supportStaff social events to connect with colleaguesWork/Life balance (35 hour working week) and flex leaveAccess to Fitness Passport for eligible staffFree annual flu vaccinationConvenient CBD location, near Gadigal Metro and Town Hall Stations.
How to apply
As part of your application, you will be asked to respond to the two targeted questions; include a covering letter summarising your skills, knowledge and work experience; along with an up-to-date resume which clearly detail your skills and experience as relevant to this role.
The selection process will include a range of assessment techniques to assist in determining your suitability for the role.
Applications Close: 19 August 2026 @ 11.59pm
For further information please click on the Apply now button.