Store Manager

Lead a great team and take ownership of a thriving food store

Paddington Food Hall is looking for a capable, energetic and people-focused Store Manager to take ownership of the day-to-day running of our store.

This is a hands-on management role for someone who enjoys being on the shop floor, working alongside their team, looking after customers and making sure everything runs smoothly.

We are looking for someone who can lead by example, take responsibility for the store and create a positive, well-organised environment where both customers and staff enjoy coming to the store.

About the Role

As Store Manager, you will be responsible for the overall day-to-day operation of the store. You will work closely with your team to maintain high standards, deliver excellent customer service and ensure the store performs strongly.

Your responsibilities will include:

• Taking ownership of the daily operation and presentation of the store

• Leading, motivating and supporting the store team

• Organising staff, allocating tasks and managing daily workflow

• Preparing and managing staff rosters to ensure the store is appropriately staffed

• Ensuring shelves are well stocked, products are presented attractively and the store is maintained to a high standard

• Monitoring sales, wages, margins, stock levels and other key areas of store performance

• Managing stock ordering, receiving deliveries and maintaining effective stock control

• Working with suppliers to ensure reliable stock availability

• Implementing promotions and merchandising initiatives to maximise sales

• Training and developing staff and providing ongoing guidance and feedback

• Maintaining high standards of customer service and dealing confidently with customer enquiries and complaints

• Ensuring food safety, workplace health and safety and company procedures are followed

• Identifying issues and opportunities and taking initiative to improve the store

• Working closely with the owners/management to achieve the store's operational and financial goals

About You

We are looking for someone who is a natural leader and a great operator.

You don't necessarily need to have worked in a large supermarket or held a particular management title. What matters most is that you have the experience, maturity and confidence to run a store, lead a team and get things done.

You will ideally have:

• At least 2–3 years' experience in a store management, assistant management or senior supervisory role

• Strong leadership skills and the ability to bring out the best in your team

• A hands-on approach and willingness to work alongside the team when required

• Good commercial awareness and an understanding of sales, wages, margins and stock

• Experience with stock ordering, stock control and merchandising

• Strong organisational skills and attention to detail

• The ability to prioritise and stay calm in a busy environment

• Excellent communication and people skills

• A positive attitude and a genuine commitment to customer service

• The confidence to make decisions and take responsibility

• The ability to identify problems and find practical solutions

• Previous supermarket, grocery, food retail or similar experience will be highly regarded

Why Join Paddington Food Hall?

This is an opportunity to become an important part of a well-established business and have genuine responsibility for the success of the store.

We value good people, strong teamwork, excellent customer service and high standards. We are looking for a manager who wants to be involved, takes pride in their store and enjoys building a great team around them.

In return, you will have:

• A genuine Store Manager position with responsibility and autonomy

• The opportunity to lead and develop your own team

• A supportive working environment

• The opportunity to make a real difference to the store's performance

• A role where your initiative and ideas are valued

• Long-term career opportunities within the business

Interested?

If you are an experienced store manager or senior retail supervisor who is hands-on, reliable, commercially minded and enjoys leading people, we would love to hear from you.

Apply now with your resume and tell us a little about yourself and why you would be a great fit for Paddington Food Hall.