Spa Manager - Coomera

Lead the Future of Wellness | Spa Manager – Coomera

Join Merse Wellness Spa

At Merse Wellness Spa, we're redefining wellness, recovery and longevity.

Inspired by Mediterranean luxury, our premium wellness destinations combine cutting-edge recovery therapies with beautifully designed spaces that help our members reset, recover and reconnect. From traditional and infrared saunas, magnesium float tanks and cold plunges to contrast therapy, massage, compression therapy and more, we deliver an experience unlike anything else in Australia.

Following the success of our flagship locations, we're excited to be opening our brand-new Coomera Spa—and we're looking for an exceptional Spa Manager to lead the team from day one.

Why You'll Love Working With Us

Career Growth

• Lead the launch of a brand-new premium wellness destination.
• Play a key leadership role in one of Australia's fastest-growing wellness brands.
• Genuine career progression as Merse Wellness Spa continues to expand nationally.
• Ongoing leadership development and professional training.

Perks

• FREE Gym Membership at Fitness Cartel Health Clubs.
• Paid birthday leave.
• Discounts across Merse Wellness Spa, Fitness Cartel cafés, supplements and apparel.
• Join an ambitious, supportive and high-performing leadership team.

The Opportunity

This is far more than managing a spa.

As our Spa Manager, you'll be responsible for leading every aspect of the business—from sales performance and profitability to customer experience, operations and team culture. You'll also oversee our state-of-the-art Reformer Pilates studio, ensuring a seamless, premium experience across both wellness and fitness offerings while creating a destination our members love to visit.

You'll build and inspire a high-performing team, drive membership growth, create exceptional client experiences and ensure the spa operates to the premium standards Merse Wellness Spa is known for. The role is responsible for leading the spa's overall performance, profitability, culture and operations while delivering exceptional client experiences and commercial outcomes.

If you're an experienced leader who thrives in premium service environments and loves developing people while driving commercial success, we'd love to hear from you.

Key Responsibilities

• Lead the overall performance of the spa, driving revenue growth, profitability, membership sales and retention.
• Recruit, coach and develop a high-performing team while fostering an exceptional culture of accountability and customer service.
• Oversee the day-to-day operations and performance of both the Merse Wellness Spa and the on-site Reformer Pilates studio, ensuring exceptional member experiences, operational excellence and strong commercial outcomes across both offerings.
• Deliver an outstanding end-to-end client experience while managing escalated enquiries and driving long-term member retention.
• Develop local business partnerships, community engagement initiatives and marketing activities to generate new business.
• Monitor KPIs, analyse performance data and implement strategies that continuously improve commercial outcomes and operational efficiency.

What You'll Need to Succeed

• Previous management experience within a spa, wellness centre, health club or premium hospitality environment.
• Proven success leading teams and achieving sales, membership and operational KPIs.
• Strong commercial acumen with the ability to grow revenue while delivering an exceptional customer experience.
• Outstanding leadership, coaching and communication skills with the ability to influence and motivate others.
• Highly organised, proactive and confident managing multiple priorities in a fast-paced environment.
• Current First Aid & CPR Certificate (or willingness to obtain) and Australian working rights.

About Merse Wellness Spa

Merse Wellness Spa is setting a new benchmark for wellness, recovery and longevity in Australia.

Designed to be more than a traditional wellness facility, Merse combines luxurious bathhouse experiences with innovative recovery therapies to create an immersive destination where guests can reset, recover and reconnect.

As we continue our exciting expansion across Australia, we're looking for passionate leaders who want to help shape the future of premium wellness while building rewarding careers.

Ready to Lead Something Extraordinary?

If you're passionate about wellness, love developing high-performing teams and have the commercial drive to lead a thriving business, we'd love to hear from you.

Click APPLY NOW to submit your resume and a brief cover letter telling us why you'd be the perfect addition to the Merse Wellness Spa leadership team.

Applications will be reviewed as they're received, so don't wait to apply.

Please note: Only shortlisted candidates will be contacted. No recruitment agencies, please.