Disability Community Care Worker

Our Story: 
Creating Links is a leading not-for-profit multicultural community service provider, that is dedicated to delivering the highest quality of standards and service across South-West Sydney and the Greater Sydney region. Garnering a deep and rich history of more than 50 years, we understand the importance of culture and community. Today, we have grown to provide Disability services, Foster Care, Child & Family services, and Financial Wellbeing. We are committed to delivering a holistic person-centered approach combined with a strong passion and focus on providing quality support and service excellence. 

Why You’ll Love Working With Us

• 🌏 Inclusive Culture – Work in a team that values diversity and genuine collaboration.
• 💰 Salary Packaging – Maximise your take-home pay with generous salary packaging (up to $15,900 pa) and a $2,650 meals & entertainment card.
• 📚 Grow Your Skills – Access internal and external training to support your professional development.
• 💙 Wellbeing Support – Employee Assistance Program for you and your family.
• 💡 Make an Impact – Be part of a trusted community organisation that listens, innovates, and strives for better outcomes every day.
• 🛍️ Rewards Shopping Discount – perks on over 500 retailers, thousands saved every year. 
• 🚗Novated Lease – Novated Lease Tax Benefits         

At Creating Links, our Disability Support Workers do more than provide support, they empower people to live independently, build confidence, achieve their goals and actively participate in their communities.

If you're passionate about making a genuine difference in people's lives and want to be part of a supportive, values-driven organisation, we'd love to hear from you.

In this role, you will

• Deliver high-quality, person-centred supports that promote independence, choice and inclusion.
• Support participants with daily living activities, including personal care, meal preparation, household tasks and medication assistance where required.
• Assist participants to access their community, build social connections and participate in recreational, educational and employment opportunities.
• Work alongside participants to achieve their individual NDIS goals and maximise their independence.
• Build positive, respectful relationships with participants, families, carers and the wider support network.
• Maintain accurate case notes, progress records and documentation in line with NDIS Practice Standards and organisational requirements.
• Identify and respond appropriately to changes in participant wellbeing, reporting concerns promptly.
• Uphold the rights, dignity, privacy and cultural needs of every participant at all times.
• Maintain a safe working environment and comply with all relevant legislation, including NDIS Practice Standards, Child Safe Standards and mandatory reporting obligations.
• Work collaboratively with Coordinators and the wider Creating Links team to deliver outstanding outcomes for participants.

What we're looking for

We're seeking people who are compassionate, reliable and committed to supporting people with disability to live the life they choose. You'll be someone who genuinely enjoys building relationships, works well independently and as part of a team, and is committed to providing high-quality, person-centred support.

To be successful in this role, you'll have

• A minimum Certificate III in Individual Support (Disability), Community Services or a related qualification.
• Experience supporting people with disability and/or their families in a direct support role.
• A genuine commitment to person-centred practice, inclusion, choice and the rights of people with disability.
• Strong interpersonal, verbal and written communication skills.
• The ability to build positive relationships with participants, families and colleagues.
• An understanding of person-centred support, capacity building and promoting independence.
• The flexibility to work a variety of shifts, including evenings, weekends and public holidays as required.
• A current First Aid and CPR Certificate, or the willingness to obtain one within three months of commencing.
• Knowledge of the NDIS Practice Standards, Disability Inclusion Act 2014, child protection requirements and mandatory reporting obligations.
• An understanding of Work Health and Safety (WHS) responsibilities and safe work practices.
• A current unrestricted Class C Driver Licence and confidence driving company vehicles, including a 12-seat van.
• A reliable, comprehensively insured vehicle available for work-related travel.
• A current Working with Children Check.
• A current National Police Check (or willingness to obtain one before commencing).
• Competent computer skills, including the ability to use electronic systems for documentation and communication.

Desirable Criteria: 

• An understanding and appreciation of the issues affecting people with a disability, the ageing population, and their families.
• Computer Literacy
• Fluency in a second relevant community language as well as English.