PFT Area Manager – Western Sydney

"The position oversees the western Sydney region and is primarily based at the Blacktown office."
About Marist180

Marist180 is a child-safe organisation. We are committed to prioritising the safety, wellbeing, rights and voices of children and young people in everything we do. We expect all employees to actively contribute to a culture where child safety is understood, championed and everyone takes responsibility for identifying, reporting and responding to concerns. 

The position 

The Area Manager is responsible for operations across the Intensive Therapeutic Care services. They are responsible for ensuring service standards, contractual requirements, legislation, and accreditation requirements are met. They oversee a team of House Managers and other Casework staff ensuring documentation is up to date and engagement with children and young people contributes to their wellbeing. The Area Manager also maintains relationships with operational staff within DCJ, and external agencies and other community services supports.

Primary accountabilities of the role of Area Manager include, but are not limited to:

• Day-to-day Management, mentoring and performance management of a team of House Managers and Casework staff.
• Ensuring the workforce is sufficiently available fill all shifts and deliver the supports required by Young People in our care.
• Promoting and supporting the integration of the ARC care model into operations.
• Accountable for House Managers and Casework staff awareness of and adherence to all company and program procedures.
• Ensuring documentation is completed on time and to a high quality.
• Mentoring, leading, and developing high-performing teams, ensuring staff are engaged and empowered to achieve objectives and deliver exceptional service to clients.
• Undertaking supervision and performance management of direct reports and overseeing these activities across the area of responsibility to ensure effectiveness.
• Demonstrating strong focus on operational matters, thus ensuring that houses are always in peak working order.
• Overseeing consistency of care for Children and Young People including review and audit of files.
• Oversight of house budgets.
• Responsible for routine operational meetings with DCJ Districts.
• Building relationships with external Agencies including but not limited to DCJ, Juvenile Justice and NSW Health, Education and Communities and Police, Industry Peak Bodies, Community Visitors, Consultants and Contractors.
• Work with the Assets Team to ensure the effective and appropriate set-up and maintenance of residential homes and offices.
• Developing strong working relationships with Senior Therapeutic Specialists to ensure all key documents, including risk management tools, are completed, and that all staff are consulted and trained in their application.
• Actively contribute to the client matching process to ensure client mix, staff and community risks are identified and addressed. 

Qualifications:

• A relevant Bachelor’s degree (Social Work, Psychology or equivalent)

Experience & Skills:

• At least 3–5 years' management or leadership experience within Out of Home Care, Child Protection or Community Services.
• Demonstrated experience leading multidisciplinary teams across residential or therapeutic care settings.
• Strong understanding of trauma-informed practice and therapeutic care models.
• Excellent leadership, coaching and performance management skills.
• Highly developed communication and stakeholder engagement skills.
• Strong organisational, analytical and problem-solving abilities.
• Experience managing operational budgets and service compliance.
• High level computer and reporting skills.

Essential Requirements:

• Current First Aid and CPR Certificate.
• Current NSW Working with Children Check.
• National Criminal History Check.
• Unrestricted NSW Driver Licence (minimum P2).
• Australian working rights.
• Ability to undertake regular travel across Greater Sydney.
• Willingness to complete verification through the Residential Care Workers Register managed by the Office of the Children's Guardian.

At Marist180, you will receive:

• A comprehensive orientation and training program.
• Ongoing professional development and mentoring throughout your career journey.
• Access to an Employee Assistance Program with 24/7 wellbeing and crisis support for you and your family.

Marist 180 provide Equal Employment Opportunities for everyone. We value the benefits of diversity and strongly encourage applications from people with disabilities, mental health as well as Aboriginal and Torres Strait Islander background, people from diverse cultural and linguistic backgrounds and mature aged applicants.

ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED