Senior Business Analyst

• Permanent full-time opportunity based in Milsons Point
• Salary Packaging: Package up to $15,900 of your pre-tax income and boost your take-home pay
• Fitness Passport: Discounted access to gym and aquatic centres
• Health Insurance: Exclusive HCF discounts

            
About us..

At Royal Rehab we’re redefining health and wellbeing.
 
A leading charity with over 125 years of innovation in rehabilitation and community support services, we are committed to empowering individuals to achieve their health goals through evidence-based care and lifestyle medicine.   
Royal Rehab is renowned for our focus on research and innovation and sits uniquely as a provider of advanced rehabilitation and disability services including supported accommodation, private rehabilitation hospitals, a purpose-built resort for people with spinal cord injury and community services. 

We offer a vibrant, inclusive culture that values your expertise. 

  
About the role..

Join the Royal Rehab Group as a Senior Business Analyst and play a key role in driving meaningful change across a purpose driven organisation.

Working closely with leaders, project teams and operational teams, you’ll turn business challenges into practical solutions by uncovering opportunities, analysing requirements, mapping processes and designing better ways of working.

From system enhancements and workflow automation to process redesign, data insights and reporting, you’ll contribute to strategic initiatives that improve efficiency, strengthen governance and enhance organisational performance.

If you’re a strategic thinker, natural problem solver and confident stakeholder partner who enjoys turning ideas into action, this could be the opportunity for you!

Key responsibilities include:

• Partner with stakeholders across Royal Rehab Group to understand business needs, challenges, risks and opportunities.
• Lead requirements analysis, process mapping and workflow design, translating stakeholder priorities into practical business, process and technology solutions.
• Identify and implement process improvements that streamline workflows, reduce duplication, strengthen controls and improve operational efficiency.
• Support strategic and cross functional initiatives including system implementations, system optimisation, operating model improvements and workflow automation.
• Analyse data and develop reports, dashboards and insights to support informed decision making, performance monitoring and benefits tracking.
• Support data migration, cleansing, validation and reconciliation activities to ensure data accuracy and integrity.
• Facilitate stakeholder workshops and collaborate with operational leaders, project teams, enabling functions and external partners to resolve issues and deliver successful outcomes.
• Develop clear process documentation, standardised workflows and user guidance to support change readiness and embed sustainable improvements.

About you.. 

We seek an experienced and solutions focused individual with:

Essential Criteria:  

• Relevant tertiary qualifications and/or equivalent experience in business analysis, process improvement, systems, project management, data analytics or a related field.
• Several years’ experience in a Business Analyst, Process Improvement, Systems Analyst, Continuous Improvement or Transformation role.
• Proven experience gathering and documenting business requirements, mapping current and future state processes and identifying improvement opportunities.
• Strong analytical and problem-solving skills, with the ability to use data and process insights to identify trends, risks, inefficiencies and solutions.
• Experience developing or analysing reports, dashboards and performance metrics to support informed decision making.
• Strong stakeholder engagement and communication skills, with experience facilitating workshops and working collaboratively across diverse teams.
• Experience supporting system implementations, UAT, data migration, validation, troubleshooting and change readiness activities.
• Proficiency in Microsoft Office and a sound understanding of business systems, reporting tools and process improvement methodologies.

Desirable Criteria:

• Experience supporting enterprise system implementations, business transformation or organisation-wide improvement programs.
• Experience working in health, disability, human services, not-for-profit or multi-site service delivery environments.

Your Royal Rewards... 

• Salary Packaging: Lower your taxable income and increase your take-home pay 
• Benefits: Fitness Passport & HCF Private Health Insurance discounts 
• Maxxia Rewards: Enjoy a huge range of discounts through our salary packaging partner 
• Career growth: Genuine career opportunities  
• Salary: Competitive remuneration  
• Employee Assistance Program: Access to professional counselling and coaching for you and your immediate family   
• Leadership: Supportive and experienced leadership team  
• Culture: Friendly and close-knit team environment 

We know diversity makes Royal Rehab a great place to work, and we are committed to building an inclusive workplace culture that reflects the people we serve. We encourage applications from all members of our community, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people with disability, and those from culturally and linguistically diverse backgrounds.  

If you require any adjustments to participate equitably in the recruitment process, or to support you in the workplace should you be successful, please let us know. We are committed to creating an inclusive and accessible environment where all individuals can thrive. 
  

What’s next..

If this sounds like the perfect role for you, address the essential criteria in your cover letter and APPLY NOW to start your journey with us!   
  
Please note, only applicants that address this essential criteria will be considered. 

Visit our Royal Rehab careers page for more information: 
www.Royalrehabgroup.com.au/careers/   

The successful applicant will be required to provide and undergo pre-employment checks including but not limited to a current criminal record check, working with children check, employment history and referee checks. Vaccination against infectious diseases is strongly encouraged.

Application Close Date: Sunday 30th August 2026
Additional information

• Meals & Accommodation: Package up to $2,650 for dining and holidays expenses
• Maxxia Rewards: Enjoy a huge range of discounts through our salary packaging par
• EAP Support: Free, confidential counselling and wellbeing support