Systems Trainers

The Systems Trainer will report to the Training Manager within the Indigo Change Management Team and play a key role in delivering training outcomes for the Indigo Program. Working closely with the broader Change Management Section and Agency Training teams, the role will support the development and delivery of targeted learning solutions that enable successful adoption of new systems and ways of working. The Indigo Change Management Team provides change, communications, training, and transition support to the Indigo Program through the embedded Indigo Change Management Team. The training capability within the Indigo Change Management Team consists of a Training Manager and supporting Systems Trainers, who will collectively shape the direction of training and capability uplift for a strategically significant transformation program. As a Systems Trainer, you will play a pivotal role in supporting the Training Manager by planning and executing the training strategy for the Program. You’ll act as the vital link between the program and business, working closely with a diverse range of stakeholders to ensure fit for purpose materials are developed to support adoption. Your focus will be to create and support the delivery of tailored training materials and strategies that enhance people’s capabilities and drive adoption.

The candidate must hold an active Baseline security clearance prior to commencement.

The role will be responsible for, but not limited to: 

• Innovate and lead creative training strategies under the guidance of the Training Manager to support digital transformation in a complex program environment, ensuring readiness for the new system.

• Collaborate with the Change Team to understand business requirements and assist in delivering change and training activities according to the overall Program schedule and approach

• Support the evaluation and analysis of training from current state to future states to support the transition, ensuring users are fully equipped

• Craft engaging and fit for purpose training materials

• Coordinate the training schedule to support change and business adoption activities

• Support the delivery of training sessions, both virtually and in-person, aligning with the training schedule and program needs

• Provide consistent reporting on training delivery, uptake, and success, validating outcomes with end users and their leaders