Motor Assessor

About the Role

Ready to shift gears and grow your career beyond the workshop? If you are a trade-qualified Panel Beater, Spray Painter, or Motor Assessor who’s passionate about quality repairs and outstanding customer service, this is your chance to accelerate your future with Auto & General - Australia’s fastest growing insurer! 

You will accurately assess vehicle damage to determine cost-effective and safe repairs while ensuring the best outcome for the customer and balancing the needs of the business.

Join us across any of our sites in Victoria (Mulgrave, Alphington, Sunshine or Altona) and grow with one of Australia’s most exciting insurance companies.

• Fully maintained company vehicle, phone & laptop

• On-the-job training + ongoing career development

• Discounts on insurance, retail, gyms & more

• Fun team culture with events, celebrations & community impact

What you’ll be doing:

• Masterfully assessing vehicle damage to ensure safe, cost-effective repairs

• Conducting post-repair inspections to guarantee top quality

• Delivering expert advice via phone and face-to-face, providing customers with care and clarity

• Writing precise reports, negotiating repair costs, and working with repair partners

• Collaborating with a passionate team to solve challenges and enhance customer experience

• Helping us uphold high standards that protect customers and keep the business thriving
  

What you bring to the Team:

• Trade qualification in motor body repair industry (Certificate III in Automotive Body Repair Technology or equivalent)

• Minimum of 5 years hands-on experience as a Panel Beater, Spray Painter or Motor Mechanic and up-to-date industry knowledge

• Sound experience in writing quotes and estimating

• A customer-first mindset with strong communication skills

• Tech-savvy with confidence using computers

• Ability to work independently and as a team player

• Valid driver’s license

Perks You’ll Love:

• Performance bonuses & recognition for great work

• Extra leave options – ME Day, volunteer leave & more

• Career development tailored to your goals

• Wellbeing support – mental health programs, fitness deals

• A&G Difference – volunteer & charity support programs

• Fun events & celebrations all year round