Facilities Assistant

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world 

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

What this opportunity involves:

As a Facilities Assistant at JLL, you'll play a vital role in keeping our client's workspace running smoothly, safely, and efficiently. This is a hands-on position where you'll support the day-to-day operations of the facility, ensuring that every aspect of the physical environment meets the highest standards. From coordinating maintenance requests and conducting regular inspections to managing vendor relationships and responding to urgent issues, you'll be the backbone of a well-functioning workplace.

At JLL, we are collectively shaping a brighter way—for our clients, ourselves and our fellow employees—and you'll contribute to this by proactively identifying opportunities to improve building operations and enhance the workplace experience. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll work alongside a supportive facilities team that values your initiative, problem-solving abilities, and commitment to excellence. Your attention to detail and dedication to maintaining a safe, comfortable, and operationally sound environment will directly impact the daily experience of everyone who works in and visits the building.

An overview of the role:

• Conduct regular inspections of the facility to identify maintenance needs, safety hazards, and opportunities for operational improvements

• Coordinate and oversee maintenance requests from initiation through completion, ensuring timely resolution and quality workmanship

• Serve as the primary point of contact for vendor coordination, scheduling service visits, managing work orders, and ensuring all work meets facility standards

• Monitor building systems including HVAC, lighting, plumbing, and security to ensure optimal performance and promptly address any malfunctions

• Respond to urgent facility issues with speed and efficiency, troubleshooting problems and implementing immediate solutions to minimize disruption

• Maintain accurate records of maintenance activities, vendor contracts, equipment manuals, and compliance documentation

• Support health and safety initiatives by conducting routine checks, maintaining emergency equipment, and ensuring compliance with building codes and regulations

• Assist with space management activities including moves, adds, changes, and special project coordination to support evolving workplace needs

Sounds like you? This is what we are looking for:

• 1-3 years of experience in facilities management, building maintenance, property operations, or a related field

• Strong technical knowledge of building systems, maintenance procedures, and basic troubleshooting techniques

• Excellent organizational skills with the ability to manage multiple work orders, prioritize urgent requests, and track projects through completion

• Effective communication skills with the ability to coordinate with vendors, contractors, and internal stakeholders professionally and clearly

• Proactive mindset with strong problem-solving abilities and a hands-on approach to addressing facility challenges

• Comfortable working independently while also collaborating as part of a facilities team to achieve shared operational goals

• Flexibility to respond to emergency situations, adjust priorities as needs change, and occasionally work outside standard business hours

• Physical ability to conduct facility inspections, climb ladders, lift equipment, and perform tasks that require mobility throughout the building

Preferred qualifications:

• Technical certifications in HVAC, electrical, plumbing, or other building trades

• Experience with computerized maintenance management systems (CMMS) or work order tracking software

• Knowledge of health and safety regulations, building codes, and compliance requirements

• Background working in commercial real estate, corporate facilities, or multi-tenant buildings

• Basic knowledge of sustainability practices and energy management in building operations

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned brands

• 18 weeks paid maternity leave

• Private Health Insurance Discounts

• Active Social Club

• Employee assistant program

• Novated Lease for EV cars

• Paid time off for volunteer work

• Career Opportunities with Australia's #1 Commercial Real Estate firm

• Premium offices

What you can expect from us:  

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Interested candidates, please apply following the link below quoting job reference number REQ529518

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.