Business Operations Manager

Area Manager / Business Operations Manager   
Sparrow Early Learning | West/Central Melbourne Region
Full Time Position  

We’re looking for a strategic spark ready to ignite big ideas and brighter futures.  Who lives and breathes our values – to Inspire curiosity, Nurture safe and meaningful connections, and help our people and programs Grow every day.

With a strong understanding of the Child Safe Standards, you’ll champion a culture where children’s safety and wellbeing are at the heart of everything we do. From supporting our teams to driving thoughtful improvements, you’ll help create environments where children feel safe, supported, and inspired to thrive. You will….

• bring a proactive, solution-focused mindset with an unwavering commitment to child safety and wellbeing.
• collaborate closely with Service Managers, Educators, and Support Office to foster safe, inclusive, and high-quality learning environments.
• partner with senior leadership to drive strategic growth initiatives, ensuring compliance and the best outcomes for children and families.

In this dynamic role, our Business Operations Manager will…

• Lead and support a close-knit cluster of services across West/Central Melbourne suburbs – with flexibility for future growth
• Ensure compliance and safety standards are met with confidence and care
• Streamline operations and boost service efficiency with smart solutions
• Oversee budgets and spending, keeping everything on track
• Deliver timely and accurate internal and external reporting
• Mentor and inspire Service Managers to bring ‘The Sparrow Way’ to life
• Monitor program quality and uphold our high educational standards
• Equip teams to provide exceptional care and learning experiences
• Build strong, trusting relationships with families, staff, and communities
• Manage risks and resolve concerns with professionalism and heart
• Travel across services, bringing leadership and support wherever needed

What you’ll need: 

• Bachelor of Education (Early Childhood Education) or Diploma of Early Childhood Education & Care 
• Minimum 5 years’ experience in a current Early Childhood Education Area Manager/ Multi-site Management 
• Proven experience in understanding and supporting accounts, rosters & staff needs,  
• A strong understanding of policies, state legislations, EYLF, NQS and child-led educational philosophies.  
• Strong Administrative skills, attention to detail and ability to adhere to deadlines 
• Confidence when communicating with all levels of management 
• A strong ability to inspire, motivate and maintain a positive culture within our services 
• Current & Valid Working with Children Check  
• Mandatory National Child Safety Training
• Child Protection training certification 
• First Aid and CPR certificates including Asthma and Anaphylaxis training 
• Valid Drivers licence
• Strong computer skills and systems knowledge. Kangaroo Time, CRM & Story Park knowledge preferred.  

The Sparrow Benefits: 

• Financial Satisfaction:  we offer a completive salary and bonus package.  
• Company Car:  enjoy the convenience of a company car — making travel between services easier, more comfortable, and hassle-free.
• Generous incentives:  We’ve got perks you’ll love—up to 95%* off childcare, a paid day to celebrate your birthday, fun referral rewards, and special bonuses for our awesome leaders!
• Support: You’ll be surrounded by a caring crew of Business Operations Managers and guided by an experienced State Manager—all backed by the dependable support of our friendly National Support Office team, here to help you every step of the way.
• Culture:  Our vibrant culture fuels teamwork, celebrates achievements, and offers regular team-building fun that makes every workday rewarding and connected.
  **T&C apply to all Sparrow benefits 

When joining Sparrow, you will become part of the family.  We nurture a thoughtful, collaborative, and inclusive culture where everybody feels valued.  At Sparrow, we are an equal opportunity employer that is proud of our inclusive and diverse work environment

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.

If you’re passionate about making a difference in early education, we’d love to hear from you!

“Our organisation is deeply committed to ensuring the safety and well-being of young children. We prioritise creating secure environments where children can be inspired and nurtured to grow. Through continuous training, clear policy frameworks, and a proactive approach to risk management, we work to prevent harm and address any concerns promptly. Our goal is to provide safe, supportive, and inclusive environments where every child feels valued and protected”