Technical Business Analyst

About the Role

Versent is looking for an experienced Senior Business Analyst to support a GRC project within the Australian Government environment. Working closely with the Epicon Project Manager, CMDB/APM Subject Matter Experts, Enterprise and Security Architects, and the Organisational Change Manager, you will play a key role in translating business needs into clear, actionable requirements and delivery artefacts.

You will be responsible for ensuring requirements are clearly captured, prioritised, validated and traceable throughout the project lifecycle. You will also help coordinate stakeholder engagement, workshops, design, sprint planning, testing and final documentation to maintain momentum towards the February 2027 MVP milestone.

What You’ll Do

• Lead requirements gathering and workshops with stakeholders, SMEs, architects and project delivery teams.

• Capture, analyse and prioritise requirements, ensuring they are clearly documented, validated and traceable.

• Translate business needs into actionable delivery artefacts, including sprint plans, design documentation and project plans.

• Collaborate with CMDB/APM, architecture, security, testing and configuration teams to support design, implementation and validation.

• Track risks, issues, assumptions and dependencies, escalating any items that may impact delivery timelines or the February 2027 MVP.

• Support project delivery and final documentation, including testing, the Test Evaluation Report and As Built Document.

What You’ll Bring

• Proven Business Analysis experience across technology, ServiceNow, CMDB, APM or enterprise systems projects.

• Strong requirements elicitation and workshop facilitation skills, with proven stakeholder engagement experience.

• Ability to translate complex business needs into clear, structured and actionable requirements.

• Experience working with technical and architecture teams, including Solution, Enterprise and Security Architects, developers and Project Managers.

• Strong understanding of technology delivery lifecycles, including planning, design, sprint delivery, configuration, testing and handover.

• Excellent communication and documentation skills, with the ability to manage requirements, risks, dependencies and changing priorities in a fast-paced delivery environment.

Desirable Experience

• Experience working with Australian Government departments or within secure enterprise environments.

• Experience with ServiceNow, particularly CMDB and/or APM.

• Familiarity with MVP-based delivery and sprint-based planning.

• Experience supporting testing, configuration validation and as-built documentation.

• Understanding of organisational change impacts within technology delivery projects.
   

Key Deliverables

In this role, you will contribute directly to the successful development and completion of:

• High Level Project Plan, including Workshop Schedule

• Requirements Prioritisation List

• Sprint Plan and Design Document

• Test Evaluation Report

• As Built Document

Life at Versent

We're a diverse team of motivated humans who think outside the box and strive to deliver what others might consider impossible. At Versent we truly care about our people and put real focus on cultivating a culture of learning, collaboration and growth.  We provide our teams with the space, trust, and support, to deliver the best work of their careers. To enable this, we have a culture that places a high value on continual feedback, excellence, and invention anchored in customer success.

We also offer our team:

• Flexibility: We give you the freedom to excel, providing as much autonomy and flexibility around when you work so you can manage your time in a way that best suits you to get the job done.

• Learning: We are passionate about continuous improvement and care about you investing in and developing your craft. Our Craft 180 Program is a holistic strategy for ongoing, meaningful skill and capability development with an ultimate goal to create an environment where people can learn and contribute in different ways to develop, practice and become masters of their craft.

• Access to Benefits That Fit Your Life: From salary packaging and purchased leave to novated leasing options, we offer a range of benefits designed to suit different lifestyles and priorities. There’s something for everyone.

• Health & Wellbeing Programmes: We focus on you as a whole person, with wellbeing initiatives that are to support you mentally, physically, emotionally and financially.

• Connection: Regular social activities across your team and the organisation.

• Recognition: We offer several reward & recognition programmes to acknowledge the amazing work that you do!

• Career opportunity: We provide the opportunity to work on diverse projects and initiatives that enable you to create a brilliant career.

At Versent, we don't adhere to a one-size-fits-all hiring strategy. We understand that you might not fulfill all the criteria for this position. Our celebration of diverse perspectives isn't just a value, it's a way to gain an edge. If you believe this opportunity is where you can thrive, don't be shy and apply! 

If you require any accommodations throughout the interview process, please get in touch with us by emailing careers@versent.com.au.