NDIS Community Programs Coordinator (Group and Centre-Based Activities)

Position Purpose 

The NDIS Community Programs Coordinator is responsible for establishing, coordinating and facilitating Tardiss’ Community Programs in Townsville. 

The role focuses on developing and delivering engaging group and centre-based activities that support participants to achieve their NDIS goals, increase community participation, build independence, develop social connections and enhance wellbeing. 

As this is a newly established program, the Coordinator will play a key role in program development, participant engagement, community partnership development and ongoing program growth. 

Key Responsibilities 

Program Development 

• Establish and grow the Community Programs. 
• Develop and maintain activity schedules and calendars. 
• Create innovative and meaningful activities aligned to participant goals. 
• Promote the program and encourage participant engagement. 
• Monitor outcomes and identify opportunities for program improvement.

Program Delivery 

• Plan, coordinate and facilitate group and centre-based activities. 
• Support participants to build skills, confidence and community connections. 
• Ensure activities are inclusive, safe and participant-focused. 
• Adapt activities to suit varying support needs and abilities, ensuring participant-centred delivery.

Community Engagement 

• Develop and maintain partnerships with community organisations, businesses and service providers. 
• Promote participant inclusion and access to community opportunities. 
• Represent Tardiss at relevant community events and networking opportunities. 

Participant Support 

• Participate in intake and onboarding processes as required. 
• Build positive relationships with participants, families and carers. 
• Work collaboratively with support teams to support participant goals. 

Administration and Compliance 

• Maintain accurate records, attendance and activity documentation. 
• Complete required reporting within designated timeframes. 
• Comply with organisational policies, NDIS Practice Standards and the NDIS Code of Conduct. 
• Maintain participant confidentiality and contribute to safe work practices. 

Organisational Relationships 

Internal 

• Service Delivery Manager 
• Support Leaders 
• Lifestyle Support Workers 
• Administration

External 

• Participants 
• Families and Carers 
• Support Coordinators 
• Community Organisations 
• Allied Health Professionals 
• Local Businesses and Community Partners 

Essential Requirements 

• NDIS Worker Screening Clearance. 
• Working with Children Check (Blue Card). 
• NDIS Worker Orientation Module – Quality, Safety and You. 
• Current Queensland Driver Licence (Class C). 
• Access to a registered and comprehensively insured vehicle. 
• Current First Aid and CPR Certificate. 

Essential Skills and Experience 

• Experience working within the disability, community services or NDIS sectors. 
• Experience coordinating, facilitating or delivering programs or activities. 
• Experience facilitating group-based activities for people with disability. 
• Experience establishing or developing programs or initiatives. 
• Knowledge of NDIS Capacity Building and Community Participation supports. 
• Strong stakeholder engagement and community networking skills. 
• Proficiency in Microsoft Office Suite and experience with NDIS client management or CRM systems.
• Strong organisational, administrative and reporting skills. 
• Demonstrated experience in safeguarding and supporting vulnerable individuals within the NDIS framework.
• Proficiency in Microsoft Office and client management systems. 
• Ability to work independently and manage competing priorities. 

Desirable Qualifications 

• Certificate IV or Diploma in Community Services, Disability, Individual Support, Recreation, Community Development or a related field.