Digital Experience Manager

Holmesglen Institute is a leading provider of vocational and higher education in Victoria, with over 40 years of experience and 140,000 graduates. As one of the largest government-owned TAFEs, we offer 600+ courses across multiple campuses, including Chadstone, Moorabbin, Glen Waverley, Eildon, and Melbourne's CBD. Our hands-on learning approach is supported by state-of-the-art facilities and strong industry partnerships, ensuring students gain the skills needed for successful careers. We foster a supportive, inclusive environment that encourages both staff and students to grow, innovate, and make a positive community impact.

The Opportunity:

• Full-Time - Ongoing contract of employment.
• PW8 $111,237 - $121,174 per annum pro rata + 12% super + leave loading (dependent on qualifications and experience).
• Chadstone Campus – onsite parking with close proximity to public transport.
  

Join a dynamic and collaborative team dedicated to showcasing the Holmesglen brand and creating meaningful connections with our community. Through marketing, communications, digital, events and design, the Brand, Marketing and Communications team delivers innovative campaigns and experiences that inspire future students, engage our community and support Holmesglen's continued success.

As the Digital Experience Manager, you will lead the development and optimisation of Holmesglen’s digital experience across its website and digital channels. Working with stakeholders across the Institute, you will deliver customer-focused digital solutions, enhance user journeys and support the continued growth of Holmesglen’s digital capability.

As the Digital Experience Manager, you will:

• Lead and inspire the Digital Experience team to deliver high-quality digital initiatives and outcomes.
• Build strong partnerships across the Institute to deliver integrated digital projects and strategic solutions.
• Establish and maintain digital governance, accessibility and best practice standards.
• Use insights, analytics and emerging technologies to improve digital performance and customer experiences.
• Drive continuous improvement across digital platforms to support engagement and organisational goals.                                             

To be successful, you’ll have:

• Demonstrated experience leading digital strategy, website optimisation and customer-focused digital initiatives that deliver measurable outcomes.
• Strong knowledge of digital platforms, content management systems, user experience, search engine optimization, accessibility, analytics and digital best practice.
• Proven leadership experience, with the ability to inspire, coach and develop high-performing teams.
• Excellent stakeholder engagement skills, with the ability to build collaborative relationships and communicate effectively across diverse audiences.
• Strong project management, analytical and problem-solving skills, with experience delivering digital projects and driving continuous improvement.
• Relevant tertiary qualifications in digital experience, marketing, communications, information technology, business or a related discipline, or an equivalent combination of qualifications and experience.

WWCC and Police Check:

Appointment to this position is dependent on obtaining a Victorian ‘employee’ Working with Children Check, and a valid Police Check within the last 12 months.

Our commitment to you:

At Holmesglen Institute, we are committed to fostering a safe, supportive, and flexible workplace where our employees can thrive both personally and professionally. We’ve implemented strong systems and ongoing support to ensure our staff can work and deliver in a safe and adaptable environment. Our team benefits from a range of wellbeing initiatives, access to the Employee Assistance Program, and opportunities for professional and career development. We also offer paid parental leave and flexible work arrangements to support a healthy work-life balance.

Holmesglen is a child safe and equal opportunity employer. We are dedicated to attracting, retaining and developing our people. We value diversity in our workforce and encourage people from all backgrounds, abilities, and identities to apply for roles within our organisation, including the Aboriginal and/or Torres Strait Islander community. 

Here's how to apply:

Please submit your updated resume and a short cover letter with responses to the Key Selection Criteria. We commit to respond to every applicant.

For a confidential discussion regarding this role, please contact Letti Massouris (Associate Director – Brand, Marketing and Communications) at Letti.Massouris@holmesglen.edu.au using the subject line: Digital Experience Manager enquiry via EthicalJobs.

For further information relating to this opportunity and to view the position description, please click here.

If you require specific support to apply for this position or have any application queries, please contact the People Experience Department at recruit@holmesglen.edu.au or on 03 9564 1530 and we will work with you to identify the best way to assist.