2026 Service Advisor Expressions of Interest

Calling expressions of interest! CMI Toyota is always on the lookout for passionate, customer-focused individuals who are interested in joining our team as a Service Advisor. Whilst we’re not hiring for a specific role right now, we know that great people don’t always wait for job ads! That’s why we invite you to express your interest in future opportunities across any of our four locations – West Terrace, Cheltenham, Christies Beach and Stepney.   In this role, you’ll be the friendly face and knowledgeable guide for our customers, ensuring their vehicles are in top shape and their experience is seamless, working closely with our service department to deliver outstanding service every day.   What sets a CMI Toyota workshop apart We’re not like most customer service or dealership environments, and you’ll notice that quickly: A strong, respected brand that brings solid customer demand and real opportunity Big, supportive teams where people help each other to succeed every day Leaders who back their people and set clear direction A culture built around doing the right thing, for customers and for each other   What you’ll be doing In your new role (when the time comes) as a Service Advisor, you’ll be responsible for: Providing exceptional front-line customer service in person and over the phone Coordinating service bookings and managing customer expectations Liaising with technicians and service teams to ensure timely vehicle servicing Keeping customers informed and supported throughout their service journey   Most importantly, you’ll play an important role in delivering an exceptional experience for our customers by working closely with your team and other departments.   What you can expect Working with CMI Toyota, you can expect: Clear processes for how things are done so you know expectations Steady days that are organised and engaging, not chaotic or reactive Support when you need it, without having to chase it A role where your effort and commitment genuinely influence your results   About you You don’t have to come from the automotive industry, in fact many of our best people haven’t! What we’re seeking is someone who has: Demonstrated experience in customer service positions A strong interest in the automotive industry A confident communication style with a professional, customer-first approach An ability to thrive in a fast-paced environment working as part of a team Good tech-savviness with an ability to quickly learn new systems Possession of a current driver’s license (essential)   Your future with CMI Toyota We pride ourselves on the opportunity to build a true career with CMI Toyota, just ask any one of our long-standing team members. We offer: Well above award wages, with opportunity to grow A nine day fortnight, giving you time back in your life Bonuses related to your performance and customer service Exposure to different career paths within the workshop and broader dealership Opportunities across CMI Toyota and the broader CMV Group over time Long-term stability and job security with a family-owned business that invests in its people   If you’re motivated and capable, there’s room to build a long-term career here!   Who is CMI Toyota? CMI Toyota has been operating since 1963 and is South Australia’s number one Toyota dealer. We are part of the CMV Group – a proudly South Australian, family-owned business with over 90 years of history and more than 2000 employees nationally.   We are committed to providing safe, supportive workplaces where people can build mateship, achieve their goals and forge a long term, successful career.