About the role

As a Senior Insights Analyst in the Customer Analytics and Insights team, you will be responsible for helping the business elevate the end to end pipeline from data analysis to decision making. Leveraging large and complex data sets, you will be key in articulating opportunities by building insightful reporting to drive improved performance. 

A core component of this senior role is broker stakeholder management. You will act as the vital bridge between our data architecture and our broker network, expertly converting highly technical problems into clear, commercial language that a broker understands. By turning complex problems into scalable, strategic solutions, you will empower our network with the insights and recommendations they need for sustainable growth. 

This is a hybrid role (2 days in the office per week) that can be done from Brisbane (preferred), Melbourne or Sydney.

What you'll do:

• Lead broker stakeholder management and partner with key business leaders to ensure LMG equips the network with tailored information and tools they need to make decisions and capitalise on opportunities.
• Turn complex data problems into practical solutions, working closely with business leaders to support tactical and strategic initiatives that drive growth.
• Act as the ultimate translator, converting technical data engineering challenges and analytics into plain, actionable language for brokers and non-technical stakeholders.
• Partner with Analytics Engineers to ensure the availability and accuracy of data, guaranteeing teams can make informed decisions based on real data. 
• Demonstrate a focus on continual self improvement across both the technical and business aspects of delivering high quality data enrichment solutions. 
• Provide senior level support to data quality and data validation through deep dive analysis, driving continuous improvements to data quality procedures. 

What we're looking for:

• Proven advanced experience with Cloud-based Technologies and Databases, with GCP experience highly advantageous. Strong experience in SQL. 
• Exceptional communication skills, with a demonstrated ability to take complex, technical problems and translate them into simple, commercial solutions for non technical audiences. 
• Confidence in collecting, collating and interpreting business requirements in order to produce quality outcomes.
• Experience working with product managers, platform owners and different stakeholders to gather data requirements and provide solutions.
• Strong data and technical background demonstrating innovation, initiative and a passion for finding the "so what" in the data. 
• Proven hands-on experience using ThoughtSpot, alongside proficiency in Tableau software. 
• Minimum bachelor's degree qualification in finance, technology, or a quantitative discipline.