Office All-Rounder / Administrator

Are you an organised, confident and friendly professional who enjoys being the first point of contact for clients?

Do you thrive in a busy office environment where no two days are quite the same?

We are looking for an experienced Office All-Rounder to join our team in Osborne Park. This is an important front-of-house role combining customer service and general administration support across our property management business.

You will be the welcoming face of our office, meeting and greeting clients, tenants, landlords, trades and visitors, while also assisting with key hand over and prepartions, enquiries and day-to-day administrative tasks.

This role would suit someone who takes pride in being organised, enjoys helping people and is comfortable taking ownership of tasks and enquiries through to completion.

About the Role

As our Office All-Rounder, your responsibilities will include:

• Meeting and greeting clients, tenants, landlords, trades and other visitors to the office

• Managing the front reception area and ensuring a professional and welcoming environment

• Assisting with general customer enquiries in person

• Taking accurate messages and ensuring enquiries are directed to the appropriate team member

• Providing general administrative support to our Property Management team

• Assisting with incoming and outgoing correspondence

• Managing keys and other front-office administrative processes

• Data entry and maintaining accurate information within company systems

• Assisting with document preparation, scanning, filing and general office duties

• Liaising with trades, suppliers and clients as required

• Helping to ensure the day-to-day operation of the office runs efficiently

You will have access to our property management software and systems to assist with general enquiries, while matters requiring Property Manager authority or specialist knowledge will be directed to the appropriate team member.

What We Are Looking For

The successful applicant will be someone who is professional, approachable and genuinely enjoys working with people.

We are seeking:

• Previous experience in administration, customer service or a similar office-based role

• Excellent communication and interpersonal skills

• Strong organisational and time-management skills

• The ability to prioritise tasks in a busy environment

• A willingness to take ownership of enquiries and follow matters through

• Strong attention to detail and accuracy

• Confidence using Microsoft Office, including Word, Excel, Outlook and Teams

• The ability to learn new software and office systems

• A strong work ethic and willingness to assist wherever required

• A positive, team-focused attitude

• An understanding of the importance of confidentiality and professionalism

• The ability to remain calm, diplomatic and helpful when dealing with challenging enquiries

Previous experience within Real Estate or property management would be highly regarded, however it is not essential for an applicant with strong administration and customer service experience.

What You Can Expect From Us

You will be joining an established property management business where administration is recognised as an important part of delivering excellent service to our clients.

We offer:

• Full-time employment based in our Osborne Park office

• Management support and ongoing training

• Opportunities for professional development and advancement

• A team-focused working environment

• A workplace that respects work-life balance – when your workday ends at 5:00pm, your evenings and weekends belong to you

• Free onsite parking

• Catered events and special company outings

• All equipment required to perform your role

Interested?

If you are an experienced administrator or customer service professional looking for a varied office all-rounder role, we would love to hear from you.

We are particularly interested in applicants who enjoy being the person everyone can rely on – someone who can welcome a client, assist the team with administration and keep the front office running smoothly.

All applications will be treated with the strictest confidence.

An initial telephone interview will form part of the recruitment process, however an in-person interview can be arranged if preferred.

Only local applicants with relevant experience will be considered, and only shortlisted applicants will be contacted.

We look forward to meeting you.