Sales Account Manager

New Directions Australia is a market-leading Australian wholesaler and manufacturer of essential oils, natural and organic skincare, cosmetics, raw materials, wellness products and luxury packaging. Based in Marrickville, we partner with leading and emerging Australian brands to bring innovative products to market.

We are looking for a Sales Account Manager to join our growing National Sales Team in a full-time position.

If you are commercially driven, enjoy building strong customer relationships and are motivated by growing sales and winning new business, we’d love to hear from you.

About the Role

You will manage and grow a portfolio of customers across Australia, while actively developing new business opportunities. This role is focused on building relationships, increasing sales, and providing customers with the right products and solutions.

Key Responsibilities

• Manage and grow existing national customer accounts.

• Build strong, long-term relationships with customers.

• Identify and convert new business opportunities.

• Proactively follow up leads and undertake outbound sales calls.

• Drive sales through upselling, cross-selling and new product opportunities.

• Conduct customer meetings and visits to strengthen relationships and identify opportunities.

• Understand customer needs and recommend tailored product solutions.

• Prepare quotations and negotiate pricing where required.

• Work with internal teams to ensure customer requirements are delivered.

• Maintain accurate CRM, customer, and sales information.

• Manage associated order and customer administration.

About You

You will be a confident and proactive sales professional who enjoys building relationships and achieving results.

Ideally, you will have:

• Experience in sales, account management or business development.

• A proven ability to develop and grow customer accounts.

• Confidence with outbound sales and new business development.

• Strong communication, negotiation, and relationship-building skills.

• A proactive, commercially focused approach.

• Excellent organisation, follow-up, and attention to detail.

• The ability to manage multiple customers and priorities.

• Experience with SAP or CRM systems is desirable.

• Experience in beauty, skincare, cosmetics, FMCG or wellness is highly regarded.

Why Join New Directions Australia?

• Full-time role with an established and growing Australian business.

• Opportunity to work with leading beauty and wellness brands.

• Supportive and collaborative sales team.

• Ongoing training and professional development.

• Modern offices and showroom in Marrickville.

• Onsite parking and easy access to public transport.

• In-house café and generous staff discounts.

• Weekly pay.

Apply Now

If you're a motivated sales professional who enjoys building relationships, developing new business, and growing accounts, apply now and join the New Directions Australia team.

New Directions Australia is an equal opportunity employer and welcomes applications from people of all backgrounds.

Only shortlisted candidates will be contacted.