Assistant Venue Leader

Located in the heart of Barangaroo, surrounded by harbour views, world class dining and a buzzing city atmosphere, this is your chance to be part of one of our highest profile locations. From the morning rush to after work catch ups and weekend strolls by the water, no two days are the same.

At Yo-Chi, we don't just serve frozen yogurt. We create experiences. Whether it's someone's afternoon pick me up, a post dinner dessert, or a catch up with friends by the harbour, you'll play a key role in creating memorable moments while helping lead one of Sydney's most exciting venues.

What you'll be doing:

• Support the Venue Leader in the day to day running of one of Yo-Chi's flagship venues.
• Help drive sales, labour and COGS performance by supporting efficient venue operations.
• Lead every shift with energy, creating an exceptional experience for both guests and your team.
• Coach, train and develop team members to build confidence, capability and future leaders.
• Ensure Yo-Chi's product, service and cleanliness standards are consistently delivered.
• Oversee key operational tasks including stock management, ordering, cash handling, rostering and administrative duties.
• Maintain the highest food safety, workplace health and safety and compliance standards.
• Keep the venue running smoothly during busy services, solving problems and leading from the front.
• Foster a positive, high performing culture where accountability, teamwork and great energy thrive.

About you:

• You have 2+ years of leadership experience in hospitality or retail
• You're a natural people person who enjoys building strong teams
• You lead with positivity, accountability and a hands on approach
• You stay calm under pressure and know how to keep a team motivated during busy services
• You're available to work a rotating roster, including evenings and weekends

What's in it for you?

• Free Yo-Chi every shift (and discounts off shift!)
• A clear pathway for career progression, with opportunities to grow into Venue Leader, Venue General Manager and Support Office roles
• Flexible rotating rosters, including one full weekend off every month
• Access to our Happiness Hub, with wellbeing, learning and development resources
• A supportive team culture that celebrates success and has fun along the way
• Recognition and rewards for outstanding performance throughout the year

If you're ready to grow your leadership career in one of Sydney's most iconic waterfront destinations and be part of one of Yo-Chi's flagship venues, we'd love to hear from you.

Want to learn more about life at Yo-Chi? Check out our website, follow us on Instagram @iloveyochi, or drop into Yo-Chi Barangaroo and experience the vibe for yourself.