Senior Demand & Supply Planner

Senior Demand & Supply Planner

Verandah Brands is a house of renovation brands, including TileCloud, Yabby, Dawn and Verandah Trade. Our mission is simple: renovating can be overwhelming, and we exist to make it easier.

We are in an exciting stage of growth, and we are looking for someone who wants to build a demand and supply planning function for the future – AI enabled, scalable and exception based.

This role reports to the Senior Manager Supply Chain and owns the planning function end to end — demand, supply, inventory strategy and the S&OP cycle — and is accountable for the cadence that keeps Supply Chain, Finance, Revenue and Product aligned. 

About you

• You have strong demand planning, supply planning or S&OP experience, but you are also commercially curious and energised by the idea of building something that does not yet exist in its full form.
• You think in systems. You understand that forecast accuracy, fill rate and days of cover are not just numbers to report — they are signals that reveal how well the business is making decisions. You are comfortable working at the SKU level and at the executive level, and you know how to connect the two.
• You enjoy taking something manual, reactive or invisible and turning it into something structured, repeatable and measurable. You are highly organised, commercially aware and comfortable holding cross-functional stakeholders accountable where your own deliverables depend on it.
• You are proactive, analytically rigorous and ownership-driven. You thrive in an environment where not everything is already built, and you get energy from designing the process, rhythm and tools that make the function better over time.
• You are excited about what AI and agentic planning can do for supply chain, and you actively explore new forecasting methodologies, systems and ways of working rather than waiting to be told.

What you own

Demand planning

• Own SKU and channel-level demand forecasting across DTC, Trade, Retail and Showroom — building a demand plan that reflects commercial reality, not just historical averages
• Translate sales and marketing inputs into a forward-looking demand signal; incorporate inputs from Revenue and Product on campaigns, launches, range changes and sales events
• Build launch forecasts for new SKUs in partnership with the Product team, with the same rigour as existing range; validate launch volumes before commitment
• Monitor forecast vs actual and use accuracy and bias metrics to continuously improve models over time

Supply planning and working capital

• Convert the demand plan into a supply plan across suppliers and lead times — right inventory, right time, right quantities
• Define buy quantities and timing aligned to working capital targets; surface trade-offs clearly when demand and capital are in tension
• Own inventory strategy across Verandah brands — centralised vs distributed model, depth vs breadth by category, safety stock logic per channel
• Partner with Finance on the cash flow impact of buying decisions; track and report inventory turns, days of cover and stock health
• Build a documented, repeatable inventory strategy that is less dependent on individual judgement

S&OP implementation and ownership

• Own S&OP cadence and governance across all Verandah brands (Tilecloud, Yabby, Dawn) — run a monthly cycle that brings Supply Chain, Finance, Revenue and Product into alignment on revenue and open-to-buy
• Own the meeting structure, inputs required from each function, agenda and outputs
• Produce an approved sales and purchase plan aligned with open-to-buy envelope, ready to hand to Procurement
• Hold stakeholders accountable for delivering what the process requires; improve the cadence as the business scales

Planning analytics and KPI reporting

• Own the metrics framework — forecast accuracy and bias, fill rate, stock-out rate, days of cover, inventory turns
• Present planning performance to manager and leadership with context and recommendations, not just numbers
• Run continuous improvement initiatives across the planning function; identify cost optimisation opportunities through better demand signal
• Supported by Technology & AI teams, build self-serve dashboards and reporting tools that surface the right signals, reduce manual data pulls and speed up decisions

AI, systems and automation

• Actively leverage AI across all areas — forecast modelling, anomaly detection, automated reporting, scenario planning
• Create a forecasting demand and supply engine we can actually trust utilising AI, where the planner manages by exception and feeds it promos/launches rather than rebuilding forecasts by hand 
• Own the Netstock (or alternate) planning system configuration so demand and supply planning runs from the system, not around it
• Replace manual effort with smarter systems: better visibility, faster escalation, stronger data driven decisions

What Success Looks Like

You will be doing this role well when:

• The business has a clear forward view of demand, supply, availability, inventory cover and inventory risk
• Replenishment decisions are made early, clearly and based on structured planning logic
• Forecasts are reviewed regularly and demonstrably improved over time
• Out-of-stock and pre-order risks are identified before they become urgent
• Purchase requirements are clear, prioritised and actioned
• Excess and slow-moving stock are visible and actively managed
• Inventory decisions balance sales, customer experience and working capital
• Stakeholders receive clear planning updates that help them make decisions
• Systems and planning data become more accurate and trusted, fed by multiple data points

What you will bring to the role

Hands-on experience in demand planning, supply planning or S&OP, ideally in e-commerce, retail, consumer goods or a product-led business.

• Proven experience in demand forecasting, supply planning or inventory management at a SKU level
• Experience running or contributing to an S&OP or equivalent cross-functional planning process
• Strong commercial acumen and the ability to translate forecast outputs into working capital and cash flow implications
• Confidence working with data, ERP systems, planning tools and reporting platforms
• A track record of building or improving planning processes, not just operating within them
• Genuine excitement for AI and automation, with practical experience applying both to planning or operations
• Strong communication skills and the ability to present inventory and planning outputs clearly to finance, commercial, customer service and executive stakeholders
• High attention to detail and the ability to manage competing priorities across SKUs, channels and timelines
• A proactive, ownership-driven mindset and comfort operating in a fast-paced, scaling environment

About Verandah Brands

We are a house of renovation brands building toward $100M+ in profitable scale. We run five brands across two sides of the business: TileCloud (tiles), Yabby (tapware), Dawn (lighting) and Verandah Retail (complete rooms) selling direct to renovators, and Verandah Trade, our B2B platform supplying builders and trade professionals. Trade is the single biggest growth opportunity in the group.

Our mission is simple: renovating can be overwhelming, and we exist to make it easier. We are scaling the brands, systems, team and operating rhythms required to support a much larger business.

Four values hold our house together: Simplicity, Curiosity, Always Learning, and Moving Forward with Momentum. In practice that means fewer hoops and smarter tools, asking questions before jumping to solutions, treating everyone as a work in progress, and starting before things are perfect. Progress beats perfection every time.

How to apply

We know few people read a list like this and tick every line. If you tick most of the boxes, we’d still love to hear from you. We read every application ourselves, and we’d rather have the conversation than miss you over one bullet point. 

Click apply and send through your resume, and someone from our People team will be in touch.