Student Support Officer

Practical Training Pathways (PTP) is seeking a reliable and community-focused Student Support Officer based in Ceduna.

The role will support students throughout their training journey and act as a key contact between students, trainers and PTP’s administration team.

Key responsibilities:

• Assist students with enrolment, orientation and training documentation.
• Provide ongoing academic and general student support.
• Help students access online learning platforms and virtual classes.
• Monitor attendance, participation and course progress.
• Follow up students who miss classes or fall behind.
• Arrange additional literacy, numeracy or learning support where required.
• Maintain accurate student contact notes and support records.
• Liaise with trainers, employers and community organisations.
• Assist with local information sessions and student engagement activities.
• Refer students to appropriate external support services when necessary.
• Maintain student confidentiality and comply with PTP policies.

Selection criteria:

• Strong communication and interpersonal skills.
• Experience in student support, education, administration or community services.
• Good computer skills, including Microsoft Office and online platforms.
• Ability to work independently and manage competing priorities.
• Understanding of the needs of regional, Aboriginal and culturally diverse students.
• Knowledge of the VET sector is desirable but not essential.
• Current Working with Children Check and National Police Check, or willingness to obtain them.
• A valid driver’s licence is desirable.

Location: Ceduna, South Australia
Employment type: Part-time or casual
Organisation: Central Job Mart Pty Ltd trading as Practical Training Pathways (PTP), RTO 22256

To apply, please submit your résumé and a short cover letter outlining your relevant experience.

Pay: From $30.00 per hour

Work Location: In person