Service Technician - Field & Workshop Service

About Us

We are an Australian owned and operated manufacturing company supplying market-leading brands Nationally and Internationally. TRHC is well-established and growing!

A market leader in industrial high and ultra-high pressure water blasting units, and a range of truck under-body compressors and generator systems - we supply to the mining, industrial, rental, and trade markets. Our machines have a reputation as the toughest in the industry.

About the role

Our Service Technicians are integral to our Team in delivering exceptional repair services for our innovative solutions.  Ensuring a high level of customer satisfaction while adhering to safety standards. 

An opportunity exists for a qualified, proactive and enthusiastic Service Technician to join us who has a view to join us for long-term growth within our niche industry.

This is a diverse role suited to those who enjoy a challenge and working on a wide variety of equipment.

Auto electrical tradespersons with high-level mechanical experience will be considered

Responsible for carrying out scheduled & preventative maintenance, breakdown repairs along with fault finding - responsibilities will vary but will encompass the following key tasks:

• Ensure all repairs and services meet exceptional standards.

• Conducting planned and ad hoc service to inspect, troubleshoot and repair various technical systems, while proactively diagnosing issues to minimize equipment downtime.

• Performing commission/decommission of rental equipment ensuring compliance with safety protocols and meticulously documenting all activities.

• Effective service and maintenance of returned rental equipment, ensuring equipment availability for the next hire to avoid gaps in our service provision.

About you

The successful applicant will have

• Appropriate experience with mobile plant or mechanical maintenance/trade discipline with at least 2+ years experience and ability - will suit mechanical fitter or mechanical technician.

• High attention to detail.

• Experience with all small diesel engines.

• Experience with compressors and pressure pumps.

• Ultra-hire pressure experience (relevant to our organisation) advantageous.

• Be a team player with a positive, can-do attitude who is seeking to become a valuable and long standard member of our Queensland team.

• Flexibility to respond to customer requirements.

• Be able to travel interstate with sufficient notice if required to do so.

• A strong willingness to support our growing clientele.

• A current drivers license (mandatory).

• A forklift license (advantageous).

Highly desirable

• Restricted Electrical Worker’s License.

Key Responsibilities

Reporting to the Customer Service Manager - you will be required to

• Achieve a sound knowledge of all functions of our equipment as well as the application capabilities of each machine within different industry segments (product training provided).

• Diagnoses and troubleshooting of mechanical and electrical systems.

• Routine maintenance, repairs and component replacements.

• Capability to work independently when in the field problem solving in various situations.

• Complete detailed service reporting and manufacturers documentation.

• Have a strong commitment to safety protocols and compliance measures.

• Work in the workshop as required.

• Maintain a highly professional presentation with our customers and our suppliers.