Conference and Events Executive

Company Description

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.

Job Description

We are seeking an enthusiastic and detail-oriented Conference and Events Executive to join our dynamic team in Sofitel Brisbane Central. As a key member of our Sales and Marketing team, you will be responsible for planning, coordinating, and executing exceptional conferences and events that exceed client expectations.

In this role, you will collaborate with sales and operational teams to ensure memorable and unique guest experiences while maximising sales and revenue for the hotel. You are professional and knowledgeable about the product, the local area and the luxury experience, and you are well connected and can build strong relationships and bonds with your clients.

What you will be doing:

• Collaborate with clients to understand their needs and develop customised event proposals
• Manage all aspects of event planning, including venue selection, coordination, and logistics
• Create and maintain detailed event timelines, budgets, and schedules
• Coordinate with internal teams to ensure seamless execution of events
• Develop and nurture relationships with clients, vendors, and industry partners
• Conduct site visits and inspections to ensure venue suitability and compliance with client requirements
• Analyse post-event feedback and prepare comprehensive reports
• Stay up-to-date with industry trends and innovative event concepts
• Contribute to the development of marketing strategies to attract new clients and retain.

Qualifications

What you will bring to the role:

• Proven experience in conference and event planning, preferably in a luxury brand or high-end hospitality setting
• Strong sales skills with a track record of driving inquiries and securing new business
• Exceptional interpersonal and communication skills, with the ability to build and maintain client relationships
• Detail-oriented with excellent organisational and time management abilities
• Proficiency in event management software and tools
• Demonstrated ability to work independently and as part of a collaborative team
• Customer-focused mindset with a commitment to providing exceptional service
• Flexibility to adapt to changing priorities and work under pressure
• Goal-oriented with a drive to meet and exceed targets
• Outstanding personal presentation and professional demeanor
• Knowledge of hospitality industry trends and best practices
• Strong budgeting and financial management skills
• Bachelor's degree in Event Management, Hospitality, or a related field (preferred)
• Willingness to work flexible hours, including evenings and weekends as required.

Additional Information

Bring your passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team. 

Thrive in our Sofitel Brisbane Central community, with:

• Discounts for ambassadors, families and friends at Accor Hotels worldwide
• Complimentary hotel stay package to celebrate your work anniversary
• Secure parking in the centre of Brisbane for only $10 per day
• Direct access to Central train station
• Complimentary food in the ambassador dining room
• Laundered uniforms.

Let your passion shine, visit careers.accor.com