Senior Account Manager

Make an undeniable impact with ApparentWe’re an independent agency of 190+ thinkers, creators and solution-makers. We exist for one reason: to give our clients a competitive edge. It’s why we’re trusted by global giants like Google, Optus, Vanuatu Tourism and Volkswagen, alongside iconic local brands and startups.

That edge comes from the standard we set for ourselves – the craft in every detail and the thought we put into every room we enter. We don’t settle for “good enough” because we care enough to make it great. If you’re looking for a place where your craft is respected and the ego is left at the door, you’ve found it.It’s an exciting time to join us at our brand-new, dog-friendly HQ in Eveleigh. We believe in high standards, but never at the expense of your life outside the office. It’s a culture our team actually advocates for; 99% of our people recommend Apparent as a great place to work.

What you can look forward to:Extra leave: Enjoy paid Summer Days for you and Reproductive Health LeaveGrowth and mentorship: Access to training, development, coaching and industry eventsProgressive support: Gender-neutral paid parental leave and a commitment to genuine pay equity.Community impact: Opportunities to get involved in pro-bono programs and volunteer workWellbeing programs: Physical and mental health initiatives, including an EAP and RUOK? Day activities
We’re also leaning into what’s next by actively embracing AI across our roles, using it to enhance our expertise and keep both our agency and our clients at the forefront of the industry.
We have an entrepreneurial spirit and we know the best work doesn’t always fit into neat, tidy boxes. Neither should you. If you’re a pro at your craft (or looking for a mentor who is) and a genuine collaborator ready to deliver something undeniable, let’s talk.
About the job:The role is Senior Account Manager working across a luxury automotive client. You’ll team up with a Group Account Director to bring smart ideas to life across multiple digital channels. We’re looking for someone who’s all about building great client relationships, loves making things happen, and takes real pride in delivering work that looks and feels good. You’re proactive, adaptable, and comfortable going with the flow when things shift, because they always do. If you’re organised, switched on, and keen to grow with a genuinely great team, you’ll fit right in.
What you’ll be doing:You’ll be working across a luxury automotive client , with a strong focus on digital/CRM-led work:Managing day-to-day workflow across accounts, keeping projects moving from brief to delivery within a complex digital ecosystem,Leading CRM and email activity, working closely with CX Planners on customer journey mapping.Supporting digital projects like website updates, campaign content and optimisationWriting clear briefs and timelines for creative, strategy and production teamsCreating budgets, scopes and timelines with producersLooking for opportunities for growth across the business.

You’ll thrive here if you…Have experience in a creative or digital agency as either a Senior Account Manager or an Account Manager ready to step upHave worked across CRM and digital, EDMs, websites, content and campaignsLove building strong client relationships and keeping things movingEnjoy working across both creative/content and digital projectsBring a proactive, can-do mindset and don’t wait to be told what to doStay calm under pressure and adapt when priorities shiftLike working independently but also being part of a collaborative teamAre curious about how brands connect with people and want to keep learning

Ready to jump in?If this sounds like your kind of role, apply now or send your CV to careers@apparent.com.au — we’re keen to meet you.