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About the role
Are you an experienced hospitality professional who loves leading a team, delivering great customer service and keeping a busy cafe running smoothly?
We are looking for an enthusiastic and hands-on Cafe Manager to join our team and take responsibility for the day-to-day operations of our busy cafe.
As Cafe Manager, you will be responsible for ensuring the cafe operates efficiently while maintaining high standards across food, coffee, customer service and team performance.
Your responsibilities will include:
Overseeing the daily operations of the cafe
Leading, training and motivating the team
Managing staff rosters and shift requirements
Maintaining high food, coffee and service standards
Managing stock, ordering and wastage
Ensuring food safety, cleanliness and workplace safety standards are maintained
Managing customer enquiries and feedback
Monitoring sales, labour and operational costs
Supporting and implementing procedures and systems
Managing daily opening and closing procedures
Creating a positive and professional team culture
Working hands-on during busy service periods
We are looking for someone who:
Has previous cafe or hospitality management experience
Is confident leading and managing a team
Has excellent communication and customer service skills
Is organised, reliable and proactive
Can remain calm and focused in a fast-paced environment
Has strong attention to detail
Leads by example and isn't afraid to get hands-on
Has a genuine passion for hospitality and creating a great customer experience
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