Marketing and Communication Officer

Part-time – 28 hours per week | Monday to Thursday
12-month contract | Office-based

About Us

The NSW Family Day Care Association promotes, supports and advocates for Family Day Care and In Home Care across NSW. We provide resources, support and advocacy to members while working to strengthen the profile and recognition of Family Day Care and In Home Care within the community and the sector

About the Role

We are seeking a creative, organised and digitally savvy Marketing & Communications Officer to support the delivery of our strategic marketing and communications plan.

Working closely with the leadership team, you will develop and deliver engaging marketing campaigns, digital content, communications and promotional materials that strengthen our brand and support organisational goals.

This is a hands-on role requiring strong skills across digital marketing, social media, content creation, graphic design and brand management.

Key Responsibilities

• Develop and manage digital marketing campaigns across social media, email, websites and other channels.

• Create engaging written and visual content for websites, newsletters, social media and promotional campaigns.

• Design professional marketing collateral, including brochures, flyers, newsletters, reports, presentations, social media graphics and event materials.

• Create and maintain branded templates and ensure consistency across all communications.

• Use design software to produce high-quality digital and print materials.

• Manage social media accounts, content calendars and online engagement.

• Maintain and update website content and support digital communications.

• Coordinate events, promotions and marketing activities.

• Monitor campaign performance, analyse data and prepare reports and insights.

• Manage marketing projects, budgets, timelines and external suppliers.

• Build positive relationships with media, vendors, members and external stakeholders.

• Support photography, videography and other content production as required.

Essential Criteria

• Degree or relevant qualification in Marketing and Communications or a related field.

• Minimum 2 years' experience in marketing and communications.

• Strong digital and traditional marketing knowledge and experience.

• Demonstrated experience across social media, email marketing, content creation and website management.

• Strong graphic design skills using design software and a good understanding of branding, layout, typography and visual communication.

• Experience producing artwork for both digital and print applications.

• Strong understanding of digital marketing analytics and campaign reporting.

• High-level computer skills and proficiency in Microsoft Office.

• Excellent written, verbal and interpersonal communication skills.

• Strong organisational and time-management skills, with the ability to manage multiple priorities and deadlines.

• Creative, proactive and solutions-focused, with excellent attention to detail.

• Ability to work independently and collaboratively in a fast-paced environment.

Desirable:

• Understanding of the Early Childhood Education and Care sector

• Knowledge of Registered Training Organisation (RTOs)

• Knowledge of the non-profit sector