Customer Onboarding Specialist - Banking

About the role

We are looking for an experienced Onboarding Specialist to form part of our Banking Operations team servicing our customers. This role specialises in the area of receiving, analysing and processing of new and existing Deposit Account applications including Transactional Accounts, Term Deposits and Bank Guarantees.

This role is pivotal to the growth of the business and your experience will be vital in making this role a success. 

What you will bring

• Minimum 2 year's experience in similar role

• A strong understanding of Company and Trust structures

• Ability to interpret Trust Documents 

• Experience in analysing and establishing UBOs 

• KYC experience 

• Attention to detail

• Excellent written and verbal communication skills 

What we Provide

• Support to build on your existing skills

• A solid foundation for a long term career in banking 

• Flexible work arrangements 

 About BNK

We offer simple and easy to understand deposit accounts and mortgages under a number of brands: Goldfields Money, complemented by the Better Choice Home Loans brand, distributed via mortgage brokers nationally. This unique combination allows us to develop competitive products that meet its changing customer needs, leveraging its low-cost, technology-driven model.

We are focused on becoming a challenger bank of scale through building its product portfolio, growing its diversified distribution network, and pursuing technology enabled partnering opportunities.

BNK Culture

Our culture is all about teamwork and is underpinned by 5 core values:

• Work hard - Successful people have a special trait, they work hard, they don’t give up, they learn from failure and then they succeed on purpose

• Innovation - Think big, remain flexible, stay ahead of the curve and get the job done

• Trust - Protect the trust we build with our customers and each other. It is hard to build and easy to lose

• Humility - Let others shine by helping them achieve more than they thought was possible

• Unity - We are in this together, even when the going gets tough

Why you will love working at BNK

• The BNK Culture, specifically the positive vibes, capability and enthusiasm in the business which is apparent from the moment you walk through the door 

• Free onsite gym and end of trip facilities at the Perth CBD office

• Perth based with flexible working arrangements available 

• Modern offices with river views

• Collaborative team environment where real people work together to leverage their strengths so that they can help more customers achieve their banking goals.

Want to apply?

If this sounds like the perfect opportunity for you apply now by clicking on “Apply Now” to upload your resume and cover letter.

Previous applicants need not apply.

If you have any questions regarding the position, please contact ••••@bnk.com.au, Please Do Not email your resume all applicants will reviewed via their Seek Applications only.