Scheduling & Operations Officer (Solar & Renewable Energy)

About Us

Platinum Solar Group (PSG) is an Australian-owned renewable energy specialist with over 20 years of experience and 3,000+ successful installations. As a New Energy Tech Approved Seller, we deliver end-to-end solar solutions across residential, commercial, off-grid, battery storage, and EV charging - and we're growing fast.

About the Role

We need a sharp, organised Scheduling & Operations Officer to keep our field installation and logistics operations running without a hitch. You'll manage installer rosters, coordinate stock and logistics, liaise with customers and internal teams, and ensure every job moves seamlessly from booking to completion.

Full-time, on-site. Built for someone who thrives under pressure and takes pride in keeping things running smoothly.

Key Responsibilities

• Manage and maintain the weekly installation schedule via our CRM

• Confirm jobs and communicate schedules to installation teams

• Confirm customer appointments and ensure smooth communication throughout

• Coordinate with Warehouse and Logistics for stock pickups, deliveries, and daily packing runs

• Monitor job progress from work order setup through to post-installation compliance

• Maintain job trackers, work orders, and scheduling tools in real time

• Support documentation prep, pickslips, and job card management

• Proactively flag and resolve scheduling conflicts or resourcing issues

• Act as a key internal contact across Sales, Admin, Installations, Accounts, and Warehouse

What You'll Bring

• Experience in scheduling, operations, or a fast-paced admin role

• Strong organisational skills and ability to juggle competing priorities

• Clear, confident communicator — written, verbal, and on the phone

• Proficiency with Google Suite; Tradify, ServiceM8, or similar field service software is a bonus

• Proactive, detail-oriented, and calm under pressure

• Full working rights in Australia

Why PSG?

• High-impact role at the centre of a scaling national business

• Passionate, close-knit team culture

• Stacked snack cupboard

• Friends & family discount

• Ad hoc performance bonuses

• Competitive salary based on experience

Apply with your resume and a brief cover letter. PSG is an equal opportunity employer and welcomes applicants from all backgrounds.