Team Manager

We’re looking for an experienced and energetic Team Manager to join our National Leadership Team, based in Norwest, Sydney. You will work alongside two other Team Managers to lead a combined team of approximately ~30 Behaviour Support and Allied practitioners across NSW. 

We actively seek managers who are present with their team building trust, facilitating growth, navigating hard conversations, and making sure that the quality of our clinical work is directly felt by the people we support.

You will also play a key external role, building and maintaining referral pathways, relationships with support coordinators, families, and community stakeholders.

 

About SAL Consulting

SAL Consulting is one of Australia’s most trusted human services consultancies. We bring together a trans-disciplinary team of behaviour support and allied health practitioners, united by a shared belief: every person has a right to a happy, connected life.

We’re a national team that works across some of Australia’s most complex and rewarding contexts. We take our culture seriously. We’re warm, relational, and grounded in best practice, and we expect the same from our leaders.

 

What You’ll Be Doing

• Leading, coaching, and motivating your team through both formal supervision and day-to-day support
• Having the hard conversations when needed, and handling them with care and professionalism
• Facilitating reflective practice – helping practitioners connect staff development directly to client outcomes and service quality
• Overseeing referral, intake and allocation processes across NSW
• Managing service agreements and budgets with attention to detail
• Building and maintaining strong relationships with support coordinators, families, and referral partners
• Representing SAL Consulting at networking events, expos, and community forums
• Participating as a member of the National Leadership Team, contributing to broader strategy and direction
• Supporting your team to meet client service delivery benchmarks while keeping wellbeing front of mind

 

Who We’re Looking For

This role requires genuine, substantial staff management experience, ideally across a team of meaningful size, where you’ve had to lead, not just manage. You will have the capacity to build genuine relationships with a team and to lead with both empathy and accountability. We’re searching for someone who is capable, confident, and proactive.

You will be supporting a team to meet client service delivery benchmarks, and provide coaching, mentoring and operational supervision to your team members. You will be participating as a member of our leadership team at local and National forums.

 

Essential Requirements

• Significant, demonstrated experience managing and leading a team – including the ability to have difficult conversations, counsel staff, and develop people
• A background in community services, health, disability, or a related human services field
• Strong administrative capability, including managing high-volume correspondence, service agreements, and budgets
• Excellent stakeholder relationship skills – both internal (your team and colleagues) and external (support coordinators, families, referral networks)
• A proactive, adaptable approach – someone who hits the ground running and brings practical problem-solving to every situation
• Sound financial literacy and experience working with operational budgets
• High emotional intelligence and the capacity to lead reflective, values-driven supervision for an organisation that genuinely cares about their team

 

Highly Regarded

• Experience in the NDIS sector or familiarity with NDIS systems (though not essential)
• Marketing, networking or business development skills in a community services context
• Experience working in a transdisciplinary team environment

 

Mandatory Requirements

• Current Australian Driver’s Licence
• Current Working with Children Check and NDIS Worker Screening (or the ability to obtain these prior to commencement)

 

What We Offer

• A collaborative, supportive national leadership team that’s genuinely invested in your success
• Flexible work arrangements and a family-friendly culture
• Attractive salary package and employee benefits
• Access to the Flare benefits platform with discounts at Woolworths, Coles, JB Hi-Fi, Rebel, Airbnb, Fitness First and many more
• Employee Assistance Program (EAP) – access to confidential psychological support and counselling
• A role with real purpose and the capacity to make a lasting impact on people’s lives
• Ongoing professional development and a genuine commitment to growing our leaders from within

 

How to Apply

Please submit your application including a current CV and a cover letter that tells us about your experience leading teams, and what draws you to this role specifically. Applications are assessed as they arrive, and we may appoint a successful candidate before the closing date – so we encourage you to apply promptly.

 

Questions? Get in touch with:

Julia Georgopoulos
People & Culture Officer

Email: ••••@salconsulting.com.au
Mobile: 04•• ••• 355