Building Manager

Be the driving force behind a thriving residential communityAt MICS, we believe great buildings are about more than bricks and mortar. They're about creating safe, well-maintained and welcoming communities where residents genuinely love to live.
As the building management division of one of Melbourne's leading residential property groups, we are recognised for delivering exceptional service, strong stakeholder relationships and operational excellence across a portfolio of residential communities.
We're now seeking an experienced and customer-focused Building Manager to join our team at one of our premium CBD/Southbank properties.
This is far more than a facilities management role. You'll be the trusted face of the building, balancing resident relationships, contractor management, maintenance coordination and operational oversight to ensure the property continues to perform at its best.
Why You'll Love This Opportunity
Work within a respected and established residential property groupTake ownership of a premium residential assetEnjoy a diverse role combining people leadership, facilities management and community engagementAutonomy to make decisions and drive positive outcomesSupport from an experienced Operations Manager and broader teamOpportunity to build a long-term career within a stable organisationMake a genuine impact on the resident experience every day
The OpportunityReporting to the Operations Manager, you'll be responsible for the day-to-day management and operational performance of a residential community in Melbourne's CBD/Southbank precinct.
You will work closely with residents, contractors, Owners Corporation Managers and committees to ensure the building is presented to the highest standard, operates efficiently and delivers an exceptional living experience.
Key responsibilities include:
Managing daily building operations and resident enquiriesCoordinating planned and reactive maintenance programsConducting regular inspections of common areas, plant and building servicesMonitoring essential services, lifts, HVAC, security, fire and life safety systemsManaging contractors, inductions, site access and performance standardsSupporting compliance requirements and maintenance reportingAssisting with capital works, building improvement projects and sustainability initiativesMonitoring access control, security systems and CCTV operationsManaging resident communications and building portal requestsAttending meetings and providing operational updates to key stakeholdersSupporting site teams and driving a positive building culture and community environment
About YouWe're looking for someone who takes pride in delivering exceptional service, building strong relationships and maintaining high standards across every aspect of a property.
You'll bring:
Previous experience in Building Management, Facilities Management, Property Management or a related roleStrong knowledge of residential building operations and maintenance practicesExperience coordinating contractors, service providers and tradesOutstanding customer service and stakeholder management skillsStrong written and verbal communication skillsThe ability to build rapport with residents, committees and contractors alikeExcellent problem-solving skills and a proactive approachStrong organisational skills with the ability to manage competing prioritiesCompetent skills across Microsoft Office and property management systemsExperience with access control, CCTV or security systems will be highly regardedLeadership or team supervision experience will be viewed favourably
What Success Looks LikeYou'll thrive in this role if you enjoy:
Being the go-to person for residents and stakeholdersTaking ownership and finding solutionsCreating positive resident experiencesMaintaining high-quality residential environmentsBuilding strong contractor and stakeholder relationshipsWorking in a role where no two days are the same
Join MICS If you're an experienced Building Manager who enjoys taking ownership, building strong communities and delivering outstanding service, we'd love to hear from you.
Apply now and become part of a team committed to creating exceptional places for people to call home.
Please note: this role may require occasional after-hours attendance for emergency situations and operational requirements.