Administration Officer (Casual)

About us:

Rockhampton Hospital is a 305-bed major referral hospital and specialist hub for Central Queensland, providing care for patients from Rockhampton, surrounding regional communities and smaller rural hospitals. With a new state-of-the-art cancer care facility and a wide range of specialist services, it delivers complex care across medical, surgical, emergency, maternity, paediatric, mental health and critical care areas.

Our “grow your own” approach creates opportunities to build skills, pursue professional development and contribute to the future healthcare workforce across Central Queensland.

About the role:

Assist patients, visitors and staff, answer enquiries and manage ward reception and phone calls. Coordinate appointments, transfers, discharges, transport and resources to support smooth patient flow across the hospital. Assist medical and nursing staff with documentation, patient charts, audits, reporting and other essential administrative tasks. Accurately update patient information and hospital systems, complete Patient Election Forms and manage data, records and appointments. Prioritise competing tasks, use initiative and stay organised while providing reliable support in a busy hospital environment.

About you:

Be highly organised and self-directed, able to juggle priorities, work independently and keep patient flow moving in a busy hospital environment. Be confident with technology, using systems such as Microsoft Outlook, Word, Excel and hospital information systems accurately and efficiently. Have strong administrative skills, with the ability to understand medical terminology and confidently navigate patient records and hospital systems. Use initiative and sound judgement, responding appropriately to emergencies, handling sensitive information discreetly and solving problems when situations don't always follow a set script.

What we offer:

An hourly rate between $50.21 - $55.84 p.h. (includes 25% casual loading)12.75% employer superannuation contribution

Additional Benefits:

Ongoing Professional Development and Education OpportunitiesFlexible Work-Life Balance and VarietyEmployee Assistance Program (EAP)Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

Your current CV or resume, including referees. A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description. Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

Contact Recruitment.CentralQueensland@health.qld.gov.auQuote the Job Ad Reference (JAR) RK6H690385

Applications close: Monday, 14 September 2026

#Rockhampton

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

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